National Contractor Manager
To facilitate future growth plans, Tobermore is now recruiting a National Contractor Managers to join our National Contracts team who will be based within the UK.
What does a National Contractor Manager do?
You will grow sales with a specific set of National Contractor accounts. This involves building strong relationships with decision makers in the technical, commercial and estimating department of each regional office, and with group contacts, to ensure tailored solutions, design support, cost effective product options and construction support are put forward to ensure Tobermore products are chosen for each of their projects.
The National Contractor Manager role is blend of reacting to incoming customer needs, and also consistently identifying new business opportunities and contacts, proactively reaching out to increase Tobermore’s pipeline of business with this customer group.
A great career opportunity to join a well established & innovative Company.
Some of the Key Benefits of joining us:
At Tobermore, we provide you with career development support and opportunities to reach your full potential.
Provided with endless in-house support and continuous first-class training.
💫 Private Healthcare from Day
✨ Enhanced Holiday Entitlements
💻 Access to Tech & Cycle to work schemes
🦺 Company Branded Clothing
⭐ Holiday Purchase Scheme
🤝 Staff Pension Scheme
🎁 Length of Service gifts
About the role
Duties will include:
Build a trusting and professional relationship with National Contractors on your ledger. The aim is to make Tobermore the number one choice with National Contractors through strong relationships, first class customer service, unrivalled product options and design support.
Meet with key contacts (both ‘in-person’ and over Microsoft Teams) as per the required frequency and KPI aligned to the role. Key contacts include roles in Supply Chain, Procurement, Commercial, Design, Estimating and Sustainability.
Continually identify new customers via Barbour searching, market networking, referrals, and proactively contacted to grow Tobermore’s ledger of customers.
Ensure that all accounts are looked after and maintained on Dynamics.
Demonstrate a proactive sales approach to generating new business for your specific set of National Contactor accounts through calls, meetings and overall activity.
Attend site to provide technical and construction support.
Utilise pipelines provided by National Contractor to identify opportunities for new business. Track the activity against these pipelines, conversion and new business generated by way of reaching out to sites and contacts.
Promoting new services and products. As new products are launched, proactively introduce these to all regional offices, and continually review regional office understanding of Tobermore’s range and promote unknown products.
Develop a set list of projects from the specific ledger of National Contractor customers. Ensure each project data is accurate on Dynamics, and proactive action taken consistently to move that project towards a win for Tobermore..
Report to National Contractor Team Leader on the status of your accounts and opportunities. This will consist of Monthly Reviews and Strategic Quarterly Reviews.
Hold group presentations and CPD seminars to showcase Tobermore products and the benefits of working with Tobermore.
Monitoring and identifying market trends, competitors, and new opportunities.
Reviewing project pipelines:
a) Raising relevant projects with Supply Chain Managers/Procurement Managers/Pre-Construction contacts to see if scope for Hard Landscaping/Walling
b) Updating key information on current opportunities
Holding internal meetings with other departments (Specification, BD, Pricing, CRM, Civil Merchants, and Sustainability) to ensure opportunities are progressing smoothly.
As requested by Line Manager, attend networking events and award ceremonies to promote the Tobermore brand.
Hosting Factory Visits and other Corporate Hospitality events.
Feeding back National Contractor Sustainability requirements/goals to the Sustainability Governance Committee to assist with strategy.
Arranging design services with the goal of confirming Tobermore specifications, breaking competitor specifications and/or securing orders.
Raising quotations and following up in a timely manner to ensure excellent customer service and a Tobermore order win.
Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
Following up on complaints and queries on behalf of National Contractor.
What you will need
Required criteria
- • 5 GCSE’s including English & Maths A – C or equivalent
- • Minimum 12 months experience managing National Contractor accounts.
- • Interest in Sustainable Construction methods.
- • Understanding of the sales process in the GB construction industry.
- • Excellent communication and negotiation skills. • Ability to present and sell products. • Have an excellent telephone manner with objection handling skills.
- • Be well organised, systematic & able to manage your time effectively. • Being a team player supportive and prepared to go over and above to help. • Be able to take the initiative and work independently to reach individual & team targets
- • Goal-Oriented; Proven ability to meet targets and drive company strategy. • High level of attention to detail. • Being enthusiastic, confident and having a desire to succeed.
- • Play an active role in team meetings. • Be able to offer improvement points and efficiencies. • Self-motivated. • Hard Working.
- • Full & valid UK driving licence.
- • Willingness to travel for client meetings, site visits, and industry events.
- • Suitable home office space
- • Proven ability to meet sales targets and other performance KPIs.
- • Proven ability to drive company strategy.
Desired criteria
- • A-levels or equivalent
- • Degree Qualified (Business related)
- • Professional sales qualification
- • Existing relationships with key contacts within National Contractor accounts.
- • Have sold landscaping/walling products in the GB B2B market.
- • Ability to read technical drawings, specifications, and Bill of Quantities.
- • Experience with CRM software and Microsoft 365.
- • Up-to-date knowledge of industry trends, competitors, and relevant legislation.
Professional skills you’ll need for this job opportunity
Time Management
Flexibility and Adaptability
IT skills
Teamwork
Communication
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
National Contractor Manager
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.