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Training and Development Lead

Training and Development Lead

£34,500 per annum (full time equivalent)

40 hours per week (will consider part time applications at 25 hours per week)

Ormskirk, Lancashire

Who are Think Tank Academy?

Think Tank Academy is the UK's leading providers in Health and Social Care

Our mission is to empower excellence in care, across-the-board; child, adult, and health. We view our role as supporting continuing professional development CPD for all care workers, creating innovative learning platforms, providing access to conference and events to connect the sector and to provide empowerment opportunities to support development.

Think Tank Academy offers innovative training solutions for the Residential Childcare, Healthcare, Sports and Business sectors.

We offer a suite of 150+ 2D and 3D online, virtual classroom, and face-to-face courses designed and developed by our dedicated team of specialist trainers and content creators.

Our ground-breaking new Learner Management System (LMS) provides employers and staff with a state-of-the-art platform to schedule, manage and monitor achievement of continuous professional development (CPD).

CPD Accreditation recognises that Think Tank Academy provides a structured, highly effective approach to learning that enables those in the social care sector to stay current with best practices, new technologies, and the evolving needs of those in care.

INDEC

Important Information
Location: Headquarters, Exceptional Care Ltd, Malthouse Business Centre, 48 Southport Road, Ormskirk, England, Lancashire, L39 1QR
Date Posted: 20th January 2025
Closing Date: 22nd February 2025
Industry: Healthcare
Job Type: Full time
Salary: £34,500.00 Yearly

About the role

Main Responsibilities (but not exhaustive)

·       To lead on the delivery of training.

·       To work in a proactive and positive way to promote the organisation and its services.

·       To build and maintain positive relationships with customers, colleagues, partners and external agencies to maintain business flow.

·       To work consultatively with internal and external customers, management, outside agencies and to identify future and current training needs.

·       To liaise with management in the planning and delivery of training programmes.

·       To manage, train, mentor and coach  external trainers to add value through the quality of training provided.

·       To conduct observations of training delivery.

·       To measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment in line with the organisation’s values.

·       To report back to  management on course feedback and key learnings. To keep a record of feedback and key learning to support the improvement of training courses and the delivery.

·       To provide opportunities for ongoing personal development of training courses, keeping up to date on current internal and external projects, procedures and regulations.

·       To proactively research current training in the market.

·       To design, implement and deliver bespoke training programmes and competency assessments.

  • To maintain a database of potential learners and attendees for the courses.

What we are looking for:

·         Knowledge of teaching and the ability to design courses.

·         Leadership skills.

·         business management skills.

·         English, maths & ICT at L2.

·         Good interpersonal and communication skills, both verbal and written.

·         The ability to work under pressure and prioritise tasks and workload.

·         Experience in event organisation and management.

·         Good presentation skills and attention to detail.

·         Good IT skills, including Excel, Word, PowerPoint, and Outlook.

·         Full, clean driving licence.

·         Enhanced DBS.

Benefits and Incentive

- Comprehensive, paid induction training through our sister company Think Tank Academy

- Consistent support, training and development within our organisation

- Employee Assistance Programme

- Outstanding service employee of the year award -£3,000 voucher based award

- Employee of the month award

- Paid Blue Light care on completion of induction for the first year of employment

- Medicash

- Cycle to work program

- Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice)

- Pension Scheme

- Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement

- Refer a Friend Scheme offering £100 for every person you successfully recommend.

- Free Gym Membership, including group classes

What you will need

Required criteria

  • • English, maths & ICT at L2.
  • • Knowledge of teaching and the ability to design courses.
  • • Good presentation skills and attention to detail.

Desired criteria

  • • business management skills

Exceptional Care

PRIDE in our work, our professionalism, our young people and our organisation.
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Exceptional Care is a children’s care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.

We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.

Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

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At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service – it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Our benefits

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Performance bonuses

Retirement plan and/or pension

Flexible schedule

Employee development programs

Gym membership or wellness programs

Free parking

Open office

Company retreats

Competitive salary

Long service recognition

Social Opportunities

Employee Recognition Scheme

Training and Development Lead

PRIDE in our work, our professionalism, our young people and our organisation.