Maintenance Person
Job Title: Maintenance Person
Department: Maintenance
Reporting To: Maintenance Manager
Primary Job Purpose:
An exciting opportunity has arisen for a Maintenance Person to join our Maintenance Team. The successful applicant will assist in maintaining the resort to its highest standard through both planned and reactive maintenance, whilst adhering to Health and Safety and other legal requirements. Supporting the needs of the guests and clients in order to provide safety and the best guest experience.
About the role
Roles and Responsibilities
Adhere to company policies and procedures and legislation relating to Health and Safety.
Communicate maintenance information and issues to the Maintenance Manager on a daily basis.
Take instruction from the Maintenance Manager regarding any improvements to be made throughout the hotel complex.
Assist the Maintenance Manager with ensuring the employer property buildings and grounds are kept up
Follow maintenance schedules as instructed by the Maintenance Manager
Respond to emergency calls for maintenance issues
Perform troubleshooting to solve minor repair issues
Ensure as part of the Maintenance team, you attend internal and external training on an on-going basis, complying with Health and Safety requirements in all areas
Ensure effective communication and good relations between the Maintenance team and other departments in the hotel.
Maintain a clean and tidy work area.
Inform the Maintenance Supervisor of any major defects in the building, plant or equipment, which could affect the successful running of the hotel.
Perform all duties and responsibilities in a timely manner and to a high standard.
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
Knowledge of maintenance procedures
Understanding of how things work
Ability to follow a maintenance schedule
Ability to lift heavy loads
Physical agility
Manual dexterity
Excellent attention to detail.
Excellent communication and numerical skills.
Excellent timekeeping and reliability
Ability to use a range of power and hand tools.
Ability to problem solve.
Ability to work well as part of team or alone.
Excellent organisational skills
Ability to work to deadlines
Ability to indoors and outdoors in all types of weather.
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
To focus on the guest experience at all times and continually strive to delight time after time
To see each guest as part of a long-term relationship not a onetime event
To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
To encourage our team to contribute to excellent working conditions for all
To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
Discounts across the resort, including family and friends
Free onsite parking
Progression and career development opportunities.
Pension Scheme
Free staff meals
Free gym membership
Access to wellness programmes
Share of Resort’s service charges on monthly basis
Extra days holiday after 2 years
Skills required
Ability to work to deadlines and highly organised
High standards of work
Great attention to detail
Reliable and able to work under pressure.
Able to work as a team or alone
Able to follow and read instructions and work to a maintenance schedule.
Physically agile with ability to lift heavy objects
Manual dexterity with ability to use power and hand tools
Flexible approach to work
Problem solving
Thrives on routine daily tasks
Attitude
Positive can-do attitude
Conscientious
Motivated
What you will need
Required criteria
- Willingness to undertake further training.
- Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
- Manual Handling
- Knowledge of general building maintenance of fixtures and fittings
- Experience of working both indoors and outdoors in all types of weather
Desired criteria
- GCSE English and Maths grade 4/C or above
- Hospitality or construction experience.
LQ Resorts
LQ is a family run, collection of quality destination led Hotel Resorts.
About Us Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline. Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside. Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces. Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Why LQ Resorts ? Our Company LQ is a family run, collection of quality destination led Hotel Resorts. Its family ethos, values and vision are well known to those who choose to spend their quality time with us. LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event. A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence. Our Values To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence. To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with. To encourage our team to contribute to excellent working conditions Our Employees Are a vital part of LQ Resorts . Supporting our team’s physical and mental health Providing free gym membership Delivering employee recognition programmes to reward hard work and effort. Creating an environment that supports the development of skills, knowledge, qualifications and career progression Discounts across all Resorts, to encourage leisure time
Our benefits
At LQ Resorts, we don’t just create vacations—we craft experiences that guests remember for a lifetime. And we want you on our team to help us make every moment count. Are you ready to turn every workday into a journey of discovery and delight? Join us at LQ Resorts, where your career is a getaway.
Vacation, Paid time off
Retirement plan and/or pension
Flexible schedule
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Competitive salary
Preferential room rates
Discount on meals purchased
Long service recognition
Free meals during shifts
Free parking or Discounted parking
Maintenance Person
LQ is a family run, collection of quality destination led Hotel Resorts.