Receptionist - Ballymascanlon Hotel
Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced Receptionist to join the Team.
The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.
Main duties and responsibilities:
To welcome guests to the hotel
To register arrival and departure of hotel guests in a friendly, prompt & efficient manner
To respond to guests' requests for information about the hotel and its surroundings
To arrange for special services requested by the guest
To ensure guests' requests are dealt with by liaising with housekeeping, reservations, F&B and other departments.
To be aware, at all times, of current room status and room availability
To follow up and verify arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
To adhere to hotel cash handling policy
To handle reservations for guests with taxis, restaurants, etc
To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
About the role
Employee Benefits:
Meals on duty
Refer a Friend Program
Employee Assistance Program
Employee Recognition Awards
Team Member rates & F&B discounts in Windward Management properties
Complimentary parking
References:
All employment offers made are subject to a valid work permit and us receiving a satisfactory reference
About Windward Management
Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Receptionist!
What you will need
Required criteria
- Fluent English and excellent communication skills
- Ability to work under pressure in a fast-paced environment
- Availability to work on rotating shifts, including weekends
- Previous experience in similar role
Desired criteria
- Knowledge of Hotsoft PMS
Professional skills you’ll need for this job opportunity
Operating Till Skills
Exceptional Customer Service Skills
Reception skills
Reservation skills
Windward Management
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Receptionist - Ballymascanlon Hotel
Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.