Leisure Club Receptionist - Osprey
Duties will include
Check guests in to the Leisure Club
To take reservations correctly.
Greets all guests in a friendly and professional manner.
To answer all enquires relating to the services, ensuring the highest standards in customer service at all times.
To take all bookings (phone, email and in person) for facilities, ensuring accurate bookings are made.
To deal with all administrative duties relating to membership and services
Provide excellent customer service to our members and guests
To carry out the end of day cash procedures and ensure all payments are recorded accurately.
The role offered is a Part Time position, due to the nature of our business, this position will require you to work weekends, early mornings and evenings.
We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
Great Place to Work Accredited
Failte Ireland Employer Excellence Accredited
Excellent working environment
Discounted gym membership
Spa offers for employees, friends and family
Friends and family stayover specials
Staff canteen where food is provided daily
Employee of the quarter year
Employee referral incentive scheme
Social staff outings
Flexible working hours
Excellent Hotel staff rates across Ireland, UK & Continental Europe
Employee Assistance Programme
Free Car Parking
We promote from within
Training & Development opportunities
Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
The Osprey Hotel & Spa #ThisIsYourPlace
About the role
Duties will include
Check guests in to the Leisure Club
To take reservations correctly.
Greets all guests in a friendly and professional manner.
To answer all enquires relating to the services, ensuring the highest standards in customer service at all times.
To take all bookings (phone, email and in person) for facilities, ensuring accurate bookings are made.
To deal with all administrative duties relating to membership and services
Provide excellent customer service to our members and guests
To carry out the end of day cash procedures and ensure all payments are recorded accurately.
The role offered is a Part Time position, due to the nature of our business, this position will require you to work weekends, early mornings and evenings.
We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
Great Place to Work Accredited
Failte Ireland Employer Excellence Accredited
Excellent working environment
Discounted gym membership
Spa offers for employees, friends and family
Friends and family stayover specials
Staff canteen where food is provided daily
Employee of the quarter year
Employee referral incentive scheme
Social staff outings
Flexible working hours
Excellent Hotel staff rates across Ireland, UK & Continental Europe
Employee Assistance Programme
Free Car Parking
We promote from within
Training & Development opportunities
Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
The Osprey Hotel & Spa #ThisIsYourPlace
What you will need
Required criteria
- similar experience
PREM Group
PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Our benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success. Just some of the benefits of working with us: Great Place to Work Accredited Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024 Awarded ‘Best Workplace in Ireland 2024’ Awarded ‘Best Workplace for Women in Ireland 2024’ Awarded 'Best Workplace for Health & Wellbeing 2024' Awarded ‘Outstanding Employer’ by Failte Ireland Shared accommodation available if required Excellent working environment Learning & development opportunities Career progression opportunities Competitive salary Staff uniform Employee discount rates as well as friends and family rates Breakfast, lunch and dinner options provided Newly refurbished staff canteen Annual housekeeping awards including overall employee of the year and quarter year Summer and Christmas party Flexible working hours Excellent hotel staff rates across Ireland, UK & Continental Europe Employee assistance programme Discounted health Insurance Free car parking
Health insurance
Flexible schedule
Employee discounts
Free parking
Competitive salary
Long service recognition
Employee Assistance Scheme
Culture of recognition
On the job learning
Progression opportunities
Long service awards
Staff celebration events
Leisure Club Receptionist - Osprey
PREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.