Senior Care Attendant
OVERALL PURPOSE OF THE JOB
Crossroads senior care attendant will be an exceptional care attendant with additional responsibilities within their local area. This role will support Crossroads in providing quality care in the community over a 24/7 rota.
The role will support both care attendants and scheme mangers in the everyday running of the organisation.
Weekly Hours:
35 hours per week (minimum)
Location: Belfast
Hourly Rate:
£13.00 per care hour worked Monday to Friday
£13.40 per care hour worked Saturday and Sunday
Plus 25p per mile paid, up to £1 per hour
Essential Criteria:
Right to live and work in the UK
Full valid driving licence, access to a car and willing to obtain business use.
Residing in the area advertised
6 months previous paid caring experience
Ability to use a smart phone including e-mails and word/ attachments
Have internet access and be computer literate
Desired Criteria:
One years previous caring experience
to view the full job description, please download the attached pdf file.
About the role
PRINCIPAL DUTIES AND RESPONSIBILITIES
Within your local area you will:
Provide excellent care and support services to Crossroads clients in line with best practice and company policies.
Carry out spot checks to ensure colleagues are working within the policies of Crossroads including such things as punctuality, dress code and quality of care.
Be the principal person providing new staff with the opportunity to shadow you as you liaise with clients and provide care, showing them how an experienced and professional member of staff is expected to conduct themselves.
Support care attendants, clients and social workers within your local area, outside normal office hours by carrying the on-call phone and dealing with queries such as missed calls, client hospitalisation, sickness absence and safeguarding concerns.
The on-call will be allocated on a rota basis.
The on-call operating times are as follows:
Monday – Friday 7am – 9am and 5pm – 11.30pm
Saturday and Sunday 7am – 11.30pm
To work as part of the on-call team including the on-call manager and wider team in your region to provide holiday cover for senior care attendant colleagues.
To ensure the timely collection of client report sheets and prompt delivery to the Operations Office on a monthly basis.
To work in conjunction with the Operational Office in carrying out monitoring duties as specified.
To ensure the timely placement of care plans within client’s homes.
To carry out client reviews on yearly basis or when instructed by the Operational Office.
To attend trust reviews as and when required.
Ensure that care plan folders have sufficient documentation and forms for completion by care staff.
Ensure that all paperwork is being completed correctly and accurately, and all information recorded is legible.
Carry out risk assessments for care staff.
Ensure that ‘Service User guides’ are provided to clients and fully explained including the fact that we are a registered charity; (coppers for Crossroads fundraising box).
To contribute to fundraising through ‘Coppers for Crossroads’ and distributing and collecting fundraising boxes.
Ensure that the Scheme/Operations Manager is appraised of information in relation to the client.
Ensure that all relevant information is reported to the Scheme/Operations Manager in a timely and accurate manner.
Distribute PPE including gloves, aprons, hand sanitizer etc. to care staff.
Ensure the safe, punctual and confidential return of all Crossroads documentation at the end of a client’s package with us.
To be a local safeguarding ambassador to support the organisations safeguarding champion when ensuring the safe, effective and compassionate care of all Crossroads clients.
To effectively communicate with service users, work colleagues and managers.
Please note that the post holder is required to carry out tasks across all divisions of Crossroads Care NI – Charitable Group.
PERSON SPECIFICATION
• Integrity and good character - being honest and trustworthy
• Excellent reliability/attendance
• Highly self motivated
• Works to high standards
• Ability to maintain confidentiality
• Ability to deal with clients and their families/Next of Kin in a professional and helpful way
N.B. Crossroads reserves the right to interview only those candidates who appear from the information provided to be the most suitable for the post.
What you will need
Required criteria
- Right to work and live in the UK
- Full driving licence, valid insurance (business use), use of a car
- Residing in the area advertised
- Six months previous caring experience
- Ability to use a smart phone including e-mails and word / attachments
- Have internet access and be computer literate
Desired criteria
- One years previous caring experience
Professional skills you’ll need for this job opportunity
Ability to Identify and Anticipate needs
Listening to patients
Providing Care
Administering Therapy
Crossroads Care NI
Crossroads is a not for profit organisation dedicated to supporting carers and those with care needs across Northern Ireland. Crossroads supports people through a number of projects: Domiciliary – person-centred care, helping people live independently at home. Young Carers – supporting children and young people who are caring on a daily basis. In Your Prime – tackling loneliness and social isolation among older people in Northern Ireland.
Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability. Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.