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Volkswagen Technician

Location: Mallusk

Department: Workshop Service Team

As part of our continued growth and development for 2025, Donnelly Group Mallusk is excited to offer an opportunity for part-qualified or fully qualified Technicians to join our dedicated Volkswagen Fleet Team.

With our newly refurbished workshop facilities, you’ll have access to the latest tools and technologies to deliver top-quality service and repairs on a wide range of Volkswagen fleet vehicles.

Important Information
Location: Donnelly Group Mallusk, Donnelly Group, Mallusk Way, Mallusk, Northern Ireland, County Antrim, BT36 4AA
Date Posted: 19th December 2024
Closing Date: 6th January 2025
Industry: Automotive
Job Type: Full time
Salary: Based on Experience

About the role

Key Responsibilities

Vehicle Preparation & Maintenance

  • Perform reconditioning and servicing to the highest mechanical standards.

  • Carry out key repairs, including brakes, timing belts, and clutches.

  • Ensure accurate service and repair records are maintained.

Fault Diagnosis & Repair

  • Use diagnostic tools and equipment to identify and resolve vehicle faults.

  • Maintain fleet vehicles in line with Volkswagen’s rigorous standards.

Efficiency & Safety

  • Ensure all work is completed efficiently, safely, and economically.

  • Maintain a ‘right first time’ approach.

Who We’re Looking For

We are seeking skilled and enthusiastic individuals with:

Qualifications

  • Currently working towards or fully qualified NVQ Level 3 in a relevant course (or equivalent, e.g., City & Guilds, BTEC).

Experience

  • A minimum of 2 years’ experience (apprentice or time-served).

Technical Skills

  • Familiarity with diagnostic tools such as Snap-On or Launch (training provided if required).

Additional Requirements

  • A full, valid driving licence is essential.

What We Offer

At Donnelly Group, we value and invest in our people. Joining our Team means you’ll benefit from:

  • Job Security with a leading, stable, and growing family run motor group.

  • Industry-Leading Salary with a performance-related bonus.

  • Newly Refurbished Facilities with state-of-the-art equipment.

  • Comprehensive Training Opportunities to support your professional growth.

  • Health & Wellbeing Package, including membership to Kingsbridge Hospital Diamond Club.

  • Pension & Life Assurance Scheme.

  • 30 Days Annual Leave.

  • Cycle to Work Scheme.


This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short listing criteria to facilitate the short listing process.

Donnelly Group is an equal opportunities employer

What you will need

Required criteria

  • Familiarity with diagnostic tools such as Snap-On or Launch (training provided if required).
  • A minimum of 2 years’ experience (apprentice or time-served).
  • A full, valid driving licence
  • Currently working towards or fully qualified NVQ Level 3 in a relevant course (or equivalent, e.g., City & Guilds, BTEC).

Desired criteria

  • Part or fully manufacturer trained

Professional skills you’ll need for this job opportunity

Customer Service

Customer Service

Effective Listening

Effective Listening

Technical Skills

Technical Skills

Exceeding Customer Expectations

Exceeding Customer Expectations

Mechanical Vehicular Repairs

Mechanical Vehicular Repairs

Donnelly Group

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

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Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Our benefits

Vacation, Paid time off

Performance bonuses

Paid sick days

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Long service recognition

Employee Assistance Scheme

Perks Card

Wellbeing Scheme

Work With Charities

Social Opportunities

On the job learning

Progression opportunities

Access to Health & Wellbeing app

Long service awards

Service recognition increases to annual leave

Company employee App

Volkswagen Technician

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.