This job expired on 7th December 2024
Conference & Banqueting co-ordinator
Family-owned and operated, the Moran Group is one of Ireland’s leading Hotel & Property Groups. We are recruiting for a talented C&B Coordinator to join the team in our famous Red Cow Inn Steakhouse.
The C&B Coordinator will be responsible for ensuring that our guests and patrons enjoy their experience with us through maintaining the highest possible levels of standards. To be the first point of contact for all conference and banqueting enquiries via telephone, email and walk-ins. Meet clients and conduct show rounds of the function rooms and bar (walk-ins and by appointment)
About the role
Key Duties and Responsibilities
· To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
· To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.
· To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.
· To comply with all company policies.
· To maintain good liaisons and communications with management and all other departments
· Other duties as required.
Requirements
· Highly organized
· Proficient in Microsoft office skills; Word, Excel, and Opera
· A friendly positive can-do-attitude
· Must be fluent in English both written and oral
· Must have an excellent telephone manner
· Be committed to delivering exceptional service
The perks
· 29 days of holiday including public holidays
· Free meals on duty as well as breakfast to get you started and all-day tea and coffee
· Free annual flu jab
· Employee Assistance & Wellbeing program
· Death in Service/ Life Assurance
· Pension Plan- Non-Contributory
· Friends & Family rates
· Great location with easy access to public transport
· Save money with our Cycle to Work scheme and TaxSaver Scheme
· Staff summer parties & Christmas parties
What you will need
Required criteria
- Customer Service
- Administration experience
Desired criteria
- Opera experience
Moran Hospitality
Moran Hospitality is a family-owned group dedicated to providing exceptional hospitality, grounded in our core values of quality, service, fairness, and honesty. We aim to create a range of unique venues that offer a personal, warm experience for every guest, reflecting the spirit of the local area.
The Moran family has a strong track record in hospitality, known for exceeding guest expectations and fostering a supportive, professional environment. At the heart of our success are our team members, and we invest in their growth through training, career development, and progression opportunities.
OUR MISSION Our mission is to create a portfolio of hospitality venues that reflect Moran Hospitality’s core family values. Each venue is designed to offer a personalised guest experience with exceptional service, a welcoming atmosphere, and a true representation of the city or region it serves.
OUR VALUES We are guided by the values of Quality, Service, Fairness, Price, and Honesty. Our team members are at the heart of our success, and selecting the right people for the job is essential. At Red Cow Moran Hotel, we foster a supportive, fair, and enjoyable environment, where employees can build rewarding careers and grow both professionally and personally. RED COW CAREERS As an equal opportunities employer, Moran Group offers unmatched career and development opportunities. If you bring the right attitude and energy, you’ll find excellent opportunities for career progression. Here, you’ll thrive both as an individual and as part of a dynamic team. We also provide unique training programmes to support your growth, ensuring you are recognised and rewarded for your dedication.
Our benefits
The Perks :
Employee discounts
Free parking
Cycle to work
Competitive salary
Wellbeing Scheme
Culture of recognition
Staff celebration events
Conference & Banqueting co-ordinator
Moran Hospitality is a family-owned group dedicated to providing exceptional hospitality, grounded in our core values of quality, service, fairness, and honesty. We aim to create a range of unique venues that offer a personal, warm experience for every guest, reflecting the spirit of the local area.
The Moran family has a strong track record in hospitality, known for exceeding guest expectations and fostering a supportive, professional environment. At the heart of our success are our team members, and we invest in their growth through training, career development, and progression opportunities.