Wellbeing Officer

SOCIAL CARE TASKS (in line with the service users individual care plan)

• Provide respite care to support the primary carers by maintaining social interaction including activities with the service user whilst they would otherwise be alone these duties may include, conversation, reading, board games, assisting with homework for younger service users or activities which interest the service user

• Assist with the provision of a safe environment for those who need constant supervision and help.  This must be in accordance with current health and safety legislation

• Supervise the service user outside the home as stipulated in the care plan, this may include attending Crossroads Activity Room, social outings, or light physical activity

• Undertake activities to support the service users physical and intellectual wellbeing

• In line with the clients care plan, administer only the medication as per the service users blister pack and as prescribed by a qualified medical practitioner

• In line with the clients care plan, prepare, and serve meals and washing up thereafter.

• Encourage socialisation

ADMINISTRATION AND TRAINING

• Participate in an induction programme and attend ongoing in-service training determined by individual need; or organisational requirements or statutory obligations.

•  Liaise regularly with the Scheme Manager(s) (and colleagues if necessary).

•  Notify the Scheme Manager(s) immediately of any change in availability to work. 

• Observe and report back promptly to the Scheme Manager(s) any alteration in the family circumstances affecting service provision.

• Complete accurately, correctly and submit to the Scheme Manager(s) signed weekly time sheets and expense claims. 

• Provide flexible cover for colleagues in the event of holiday/sickness, or absence for personal reasons whilst working as part of a local team of Wellbeing Officers.  

•  Attend regular team meetings as convened by the Operations Team (this is a contractual obligation).

• Assist with completion of incident / accident forms accurately and submit promptly to the Scheme Manager(s).

• Place typed up Care Plans in Service User’s homes.

REGULATORY REQUIREMENTS

• Comply with Registration Requirements of N.I.S.C.C.

• Comply with requirements of Regulation and Quality Improvement Authority

FURTHER INFORMATION

Relevant information about the families who receive Crossroads care will be given to or subsequently obtained by the Wellbeing Officer and Monitoring Officers. It is vital that this information is kept confidential and unauthorised disclosure of personal service user information is considered to be gross misconduct; which may result in disciplinary action.

You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a Wellbeing Officer’s terms and conditions of employment.

This Job Description and the tasks identified are not exhaustive and will be subject to review in light of the changing circumstances. It is not intended to be rigid and inflexible, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned; this may involve working in a different scheme area.

Further Information

• A mileage allowance of 10p per mile after 600 miles driven per calendar month

• You are required to advise Scheme Management of any changes to your personal circumstances which impinge upon your duties as a care attendant.

• You must hold a full driving licence, valid insurance (business use) and have use of a car

• You must reside in the area advertised

• It is desirable that you have previous caring experience

N.B. Crossroads reserves the right to interview only those candidates who appear from the information provided to be the most suitable for the post.