Hire Administrator

Key Responsibilities:

• Contract Administration: Accurately scan and attach all customer-specific documents (UCS's) to their respective contracts.

• Returns & Charges: Identify and record any charges upon return of hired equipment; liaise with customers to obtain purchase orders and manage collections.

• Engineer Scheduling: Arrange job schedules for our engineer, ensuring all work is completed to Wernick’s high standards.

• Material Orders: Place orders for essential materials and supplies, ensuring our engineers are fully equipped for each project.

• On and Off Hire Reports: Maintain comprehensive records of equipment hires and returns, tracking usage, and availability.

• Delivery & Collection Coordination: Follow up on delivery and collection notes to ensure all materials reach the right place, at the right time.

Skills and Expertise:

• Exceptional organisational skills and attention to detail.

• Strong communication skills, both written and verbal with an excellent telephone manner.

• Proficiency with Microsoft Office and the ability to use our in-house CRM system

• Ability to thrive in a fast-paced environment and juggle multiple priorities.

• A proactive approach to customer service and relationship-building.

• A background in a similar role within the construction or hire industry would be an advantage

What You Will Get in Return

• Competitive salary and bonus scheme.

• Generous holiday allowance (rising with service).

• Option to buy extra holidays.

• Option to sell or carry over up to 5 days holiday.

• Christmas Shutdown.

• Early finish on Fridays.

• Group pension.

• Annual salary review each January.

• Life assurance of 2x annual salary.

• Personal accident insurance.

• Free onsite parking.

• Employee assistance programme.

• Training and progression opportunities.

• Family-run and well-established, secure company (trading 90 years).

• Open door policy.

• Cycle to work scheme.

• Employee referral scheme.

• Benefits scheme (discounted retailers).

• Corporate eyecare scheme through Specsavers.

• Direct communication with MD/CEO and staff satisfaction surveys.

We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company. If you require any adjustments for your interview, please advise our recruitment team as soon as possible.

IMPORTANT NOTICE TO RECRUITMENT AGENCIES:

Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.