Health Care Assistant Manager

Key Responsibilities

·        Oversee the daily operations of Senior Healthcare Assistants, HCA Supervisors & HCAs ensuring that all care provided is in line with individual resident care plans.

·        In collaboration with the Senior Nurse Manager/DPIC/ PIC, manage staff rosters, addressing gaps, and ensuring adequate coverage for both short-term and long-term absences.

·        Lead the induction process for new staff members, pairing them with experienced Healthcare Assistants, monitoring their performance, and making recommendations for further training or induction days as necessary.

·        Monitor and record residents’ vital signs, including temperature, weight, and blood pressure, ensuring all data is accurately recorded and reported.

·        Ensure the effective use and maintenance of healthcare equipment, conducting audits as required by the Senior Nurse.

·        Oversee the nutritional intake of residents, ensuring that dietary supplements are administered as required.

·        Promote and supervise the mobility of residents, ensuring that their physical abilities are maintained and enhanced wherever possible.

·        Uphold resident safety through vigilant observation, accurate record-keeping, and prompt reporting of any concerns.

·        Contribute to the development and maintenance of detailed resident care plans.

·        Regularly Audit and schedule training, in conjunction with the DPIC & PIC, for all grades of Healthcare Assistant.

Resident Care:

·        Ensure that all care provided to residents is tailored to their specific needs, as outlined in their care plans.

·        Adhere to all company policies to safeguard the interests of both residents and staff.

·        Participate in and support all mandatory training programs.

·        Assist nursing staff in their duties, ensuring tasks are carried out competently and confidently.

·        Report any changes in residents' conditions or mental states to the duty nurse immediately.

·        Support the admission, transfer, and discharge processes, ensuring all required documentation is completed accurately and promptly.

·        Facilitate resident participation in activities, ensuring they are engaged in activities of their choice.

·        Maintain a home-like environment, focusing on residents’ individuality, privacy, dignity, independence, and choice.

Clinical Assistance:

·        Provide clinical support as needed, under the direction of the Senior Nurse. 

General Responsibilities:

·        Greet and assist all visitors in a friendly manner, ensuring they are directed appropriately.

·        Utilize all equipment and resources efficiently to minimize waste and ensure safety.

·        Participate in inspections and audits from management and regulatory bodies.

·        Assist in the induction and ongoing training of staff.

Comply with any reasonable requests from management in the best interest of residents and the facility.

Risk Management

·        Report Identify and report any potential hazards that could affect the safety of residents, staff, or visitors.

·        Ensure all incidents, accidents, and risks are reported and managed in line with the nursing home's procedures.

·        Adhere to health and safety policies, including infection prevention and control measures.

Quality Improvement

·     Report any concerns about standards of care and / or service delivery to the Clinical Nurse Manager or DPIC or PIC.

·     Report any concerns regarding care standards or service delivery.

Education & Training

·     Attend all mandatory in-service education programmes.

. Identify any training and education needs and report same to Clinical Nurse Manager

Skills, Competencies & Knowledge

·     Demonstrate knowledge of HIQA standards and national regulations for residential care services for older people.

. Demonstrate knowledge and skills for caring for older people in residential care.

Qualifications & Experience

·     Proven experience in delivering care to older people.

·     QQI Level 5 Healthcare or equivalent qualification.

·     Previous supervisory experience in a healthcare setting is highly desirable.