Cafe and Skills Manager
The Cafe and Skills Manager will have overall responsibility for cafe staff and the daily operations of the Courtyard Cafe, a social enterprise working to the highest customer service standards. The post holder will ensure the success of the social enterprise cafe and support for people with learning disabilities. The post holder will assist with the business development and promotion of the cafe.
Stepping Stones NI reserve the right to enhance the above criteria in the event of an unprecedented response.
Stepping Stones NI is an equal opportunities employer.
About the role
Please see job description for full description of the role and tasks
What you will need
Required criteria
- GCSE English and Maths or equivalent (Level 3 Essential Skills)
- Food Hygiene Certificate - Level 2
- Minimum 2 years experience gained within the last 5 years of working in a catering environment in a management or supervisory capacity
- Minimum 2 years experience as a chef or cook
- Experience of cash control and till reconciliation system to ensure accurate end of day records
- Experience of achieving sales targets and meeting profit margins
- Experience in purchasing goods, stock control and managing wastage in a cafe/hospitality environment
- Experience in managing and recording food hygiene quality standards and Health & Safety standards
- Positive attitude in leading a cafe team
- Excellent IT skills
- Good communication skills
- Ability to display merchandise professionally
- Ability to work as part of a team and be flexible and adaptable to effectively prioritise tasks
- Be positive, self-motivated and a self-starter with the ability to lead a small team effectively and without supervision and act on own initiative
- Understanding of the issues/barriers faced by adults with learning disabilities in relation to working in a cafe environment
- Flexible approach to work across Stepping Stones NI other catering sites
- Reliable attendance and timekeeping
Desired criteria
- Catering or hospitality qualification or equivalent
- Current Food Hygiene certificate Level 3
- Experience of working with adults with learning disability
- Barista - provision of quality coffees
Professional skills you’ll need for this job opportunity
Mentoring & Coaching
Hospitality
Exceptional Customer Service Skills
Coaching
Leadership
Cafe and Skills Manager
BeyondHR is a progressive, independently owned HR consultancy firm that helps organisations recruit, manage and safeguard their staff. The Health & Safety and HR consultancy company works for a range of SMEs and larger corporates across Northern Ireland, Scotland, and England. Its HR consultancy team boasts some of the most experienced HR consultants in the outsourced HR industry.