Major Account Manager

Key Responsibilities:

• Lead with confidence: Present to major clients and collaborate with senior leadership to win and grow business.

• Be the go-to problem solver: Resolve customer enquiries and complaints with expertise and professionalism.

• Drive results: Plan and participate in customer meetings, ensuring that at least 60% of your time is dedicated to being in the field to foster strong relationships.

• Grow accounts: Open new accounts and promote cutting-edge products to expand our presence in the industry

• Make an impact: Collaborate with our regional managers and directors to develop strategies that take our accounts to the next level.

• Tender Documentation: Manage customer tender documentation in collaboration with senior leadership.

• Review Accounts: Conduct regular reviews, site surveys, and client-specific training.

• New Product promotion: Promote new products and services where necessary.

• Account Query handling: Assist with account management, ensuring clients adhere to credit limits and resolving account queries.

Skills & Experience:

• Sales Expertise:
  Proven experience in major account management, ideally within the power, energy, or construction sectors, but we will look at applications within the rental industry. You should have a strong track record of meeting and exceeding sales targets while managing high-value client relationships.

• Technical Knowledge:
  Ideally you will have a good understanding of power generation equipment, including generators, loadbanks, and ancillary products like fluid storage tanks, distribution boards, and power cabling. Familiarity with diesel, battery storage, and solar power solutions is an advantage.

• Client Relationship Management:
  Ability to develop and maintain long-term relationships with key accounts, delivering tailored solutions to meet clients' specific energy needs. Experience in managing multiple accounts and providing outstanding customer service is essential.

• Commercial Awareness:
  Strong business acumen and the ability to understand client needs from a commercial perspective, identifying opportunities to add value and provide innovative solutions.

• Communication & Negotiation:
  Excellent communication and negotiation skills, with the ability to engage confidently with stakeholders at all levels. You should be able to present complex technical solutions in a clear and concise manner.

• Project Management:
  Experience in overseeing the end-to-end sales process, from initial consultation and free surveys to product installation, commissioning, and after-sales support.

Attributes & Personal Qualities:

• Results-Driven:
  Highly motivated to achieve targets, with a proactive and goal-oriented approach. You should thrive in a fast-paced environment and be driven by the success of your accounts.

• Customer-Focused:
  Passionate about delivering exceptional customer service, you will have a strong commitment to ensuring client satisfaction through bespoke, high-quality solutions.

• Problem Solver:
  Ability to think strategically and solve complex problems by offering innovative, practical solutions that align with client needs.

• Adaptability & Flexibility:
  Comfortable working in a dynamic environment, able to manage shifting priorities and work under pressure. Willingness to travel and support clients across the UK is essential.

• Team Player:
  Able to work collaboratively with internal teams, including technical, operations, and customer service, to ensure seamless delivery of solutions to clients.

• Organisational Skills:
  Strong organisational skills with attention to detail, ensuring you can manage multiple accounts, track performance, and ensure all customer requirements are met.

What you will get in return:

• Competitive salary and bonus scheme

• Fully expensed compay car

• Generous holiday allowance (rising with service)

• Option to buy extra holidays

• Option to sell or carry over up to 5 days holiday a year

• Early finish on a Friday

• Christmas shut down

• Group pension

• Annual Salary review

• Life Insurance 2 x annual salary

• Accident insurance

• Free onsite parking

• Employee assistance programme

• Training and progression opportunities

• Family run and well established, secure company (trading 90 years)

• Open door policy

• Employee Referral scheme

• Benefits scheme (discounted retailers’ scheme)

• Corporate Eyecare Scheme through Specsavers

• Opportunity to promote your ideas to the CEO

We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company. 

IMPORTANT NOTICE TO RECRUITMENT AGENCIES:

Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.