Bartender

Duties and Responsibilities of the Role:

• Assist in creating a warm and welcoming environment for our guests

• Welcome and greet guests in a friendly and professional manner

• Take orders and prepare cocktails, mocktails, and other beverages in a timely and efficient manner

• Maintain a clean and organised bar area

• Ensure that all beverages are served at the correct temperature and in the appropriate glassware

• Recommend and upsell beverages based on guests' preferences and the establishment's offerings

• Handle cash and credit card transactions accurately and responsibly

• Comply with all health and safety regulations and procedures

• Collaborate with other staff members to ensure a seamless and enjoyable experience for guests

• Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have

• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times

• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

• Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

• Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management

• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

• Assist in the set up and preparation, and provide service duties for functions as required

• Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

Requirements for the role:

• Minimum of 1-2 years of experience as a bartender, preferably in a luxury hotel.

• Strong knowledge of cocktail mixing, wine, beer, and premium spirits.

• Experience with bar inventory, stock management, and maintaining bar cleanliness.

• Excellent customer service and communication skills.

• Strong multitasking abilities and attention to detail in a fast-paced environment.

• Knowledge of classic and contemporary cocktail recipes, with the ability to create custom drinks.

• Positive attitude, team-oriented, and proactive in resolving issues.

• Strong work ethic, reliability, and ability to work flexible hours, including nights, weekends, and holidays.

• Passion for providing exceptional guest experiences.