Team Leader (Adults Services)

Overall Responsibilities:

Take the lead in supporting team leaders and support workers in meeting the needs of vulnerable people.

• Work with vulnerable people to support their physical, health, emotional, social, and developmental care needs, including assisting with toileting, washing, and promoting independence in these areas.

• Work in line with regulatory requirements, London Paramount Care’s policies, and placing authority.

• Lead in setting clear goals and targets for vulnerable people and review these regularly.

• Implement care support plans, risk assessments, and other relevant reports/paperwork concerning vulnerable people and the home.

• Provide essential information to colleagues, management, social workers, and professionals to contribute to the review and development of care plans.

• Participate in and attend meetings with social workers, family members, and other professionals as required.

• Assume the role of keyworker for specific vulnerable people within the home.

• Actively participate in training sessions, staff meetings, and supervision sessions to enhance your skills and contribute to the team. Facilitate and deliver training to staff including complete train-the-trainer courses as required.

Home Management:

Collaborate in shaping, maintaining, and enhancing the home environment to create a nurturing and secure atmosphere.

• Fully embody and promote London Paramount Care’s philosophy and policies.

• Deputise in the absence of the Registered Manager or Regional Operations Manager.

• Arrange appropriate shift cover and support to ensure effective supervision of vulnerable people.

Supporting People:

Work with vulnerable people to support their physical, health, emotional, social, and developmental care needs, including assisting with toileting, washing, and promoting independence in these areas.

• As required, give prescribed medication and first aid treatment to vulnerable people.

• Build strong relationships with vulnerable people, fostering trust, confidence, understanding, and mutual respect.

• Provide individualised guidance to support the personal and social growth of vulnerable people.

• Remain attuned to the emotional needs of vulnerable people and seek appropriate support from external agencies/professionals when needed.

• Support vulnerable people in settling into the home and transitioning out of it, ensuring their well-being.

• Address any changes in the physical or emotional well-being of vulnerable people promptly and suitably.

• Encourage and support independence and development, preparing meals, activities, holidays, and facilitating access to the community.

Safeguarding:

Follow London Paramount Care’s safeguarding policies and procedures to ensure the well-being of all individuals.

Record Keeping, Reporting & Administration:

Accurately record and track the progress and development of vulnerable people. Contribute to reports and actively participate in reviews and care planning meetings.

• Utilise established mechanisms to accurately record and track our vulnerable people's progress and development.

• Maintain accurate records, logs, and reports pertaining to individual vulnerable people or the home. Report concerns and safeguarding matters appropriately.

• Report accidents, unusual incidents, or matters of concern, including safeguarding matters, in accordance with London Paramount Care’s policies.

• Maintain comprehensive casework records and participate in staff development, meetings, and training.

Staff Team Development:

Play a pivotal role in staff recruitment and retention, adhering to safer recruitment principles and promoting Equal Opportunities. Complete safer recruitment training and participate in the shortlisting and interviewing process as a panel member.

• Cultivate a management style that balances direction and empowerment, fostering staff involvement in decision-making.

• Ensure thorough induction and probation reviews for new staff in accordance with London Paramount Care's safer recruitment policy.

• Facilitate regular supervision sessions and performance reviews, supporting staff development.

• Foster a culture of motivation and high morale among the staff team.

• Address conduct and competence issues and promote personal and professional growth.

General Duties:

Perform tasks as directed by the Registered Manager or Regional Operations Manager.

• Serve as a driver and/or escort for vulnerable people as required.

• Fulfil sleeping-in duties as necessary.

• Undertake domestic tasks within the home, assisting in maintaining cleanliness and tidiness in shared areas, including bathrooms and communal spaces.

• Make effective use of available resources both within the home and the broader community.

Person Specification:

Education & Qualifications:

• If not already attained, by the relevant date, attain the Level 3 Diploma in Health & Social Care.

• If not already attained, by the relevant date, attain the Level 5 Diploma in Leadership and Management.

Knowledge & Experience:

• Solid understanding of vulnerable adults or child development and children's needs.

• Experience in working with vulnerable people in a residential setting in a supervisory role.

Skills & Abilities:

• Effective verbal and written communication skills.

• Computer literacy and organisational proficiency.

• Positive relationships with colleagues and agencies.

• Adherence to policies, procedures, and sound judgment.

Personal Attributes:

• Commitment, flexibility, honesty, and integrity.

• Strong interpersonal skills.

• Compassion and care.

Social Working Conditions:

• Provide coverage as necessary, including overnight shifts and driving responsibilities.

• Possess a valid manual driving license.

Note: This job description will undergo an annual review and may be subject to changes after consultation with the post holder. It outlines the main expectations of the role while acknowledging that additional tasks may arise based on operational needs. This role requires adaptability and flexibility, as tasks may extend beyond the outlined responsibilities to address unforeseen circumstances or changes in work while maintaining compatibility with your level of responsibility.