Night Porter
As a Night Porter at Jacksons Hotel, you will be responsible for ensuring the smooth operation of the hotel during the overnight hours. Your duties will include a mix of customer service, security, and light housekeeping tasks, ensuring our guests feel safe and well-cared-for throughout the night.
The candidate must have excellent english.
About the role
Key Responsibilities:
Welcoming and assisting late-night arrivals and check-ins
Handling guest requests, inquiries, and complaints in a professional and courteous manner
Conducting regular security checks of the hotel premises
Assisting with setting up conference rooms and other facilities for morning events
Performing light cleaning and maintenance tasks to ensure the hotel remains presentable
Preparing and setting up for the breakfast service as needed
Liaising with the reception, housekeeping, and other departments to ensure guest satisfaction
Managing the handover to the morning shift, providing clear and accurate information about overnight occurrences
What you will need
Required criteria
- Right to work in Ireland
- Excellent command of the English language
Desired criteria
- Previous experience working on night shifts
Professional skills you’ll need for this job opportunity
Hospitality
Exceptional Customer Service Skills
Public Area Cleaning Skills
Gallen Group
A family-run hotel & bar group owned and managed by the Gallen Family.
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Our benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off
Flexible schedule
Office perks
Employee development programs
Tuition reimbursement
Employee discounts
Gym membership or wellness programs
4 day work week
Free parking
Cycle to work
Referral bonus
Open office
Competitive salary
Preferential room rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Free parking or Discounted parking
Employee of the Month
Night Porter
A family-run hotel & bar group owned and managed by the Gallen Family.