Leisure Assistant
Job Title: Leisure Assistant
Department: Leisure Club
Reporting To: Leisure Club Manager
Primary Job Purpose:
Based on Experience
An exciting opportunity has arisen for a Life Guard to join our Leisure team. The successful applicant must have a friendly, outgoing nature and be proactive in achieving the challenges set for them. They must maintain safety, to help prevent drowning and other injuries from occurring in or around the poolside area by keeping a full supervision.
About the role
Roles and Responsibilities
To supervise the pool and poolside area to help ensure the safety of its users, enforcing poolside rules where necessary.
To administer first aid to members/guests where necessary
To carry out regular health and safety checks such as pool tests and changing room checks
To maintain a high level of cleanliness of the poolside area
Report any maintenance or member issues to the line manager
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
Must hold an up-to-date National Pool Lifeguard Qualification (NPLQ)
Safety conscious
Vigilant
Ability to deal with pressurised situations in a calm and clear manner
Strong swimmer
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
To focus on the guest experience at all times and continually strive to delight time after time
To see each guest as part of a long-term relationship not a onetime event
To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
To encourage our team to contribute to excellent working conditions for all
To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
Discounts across the resort, including family and friends
Free onsite parking
Progression and career development opportunities.
Pension Scheme
Free staff meals
Free gym membership
Access to wellness programmes
Share of Resort’s service charges on monthly basis
Extra days holiday after 2 years
Skills required
Able to work within set budgets
High standards of presentation, organisation and cleanliness
Great attention to detail
Excellent standards of Customer Care
Excellent verbal communication
Reliable and able to work under pressure.
Able to provide clear instruction, with problem solving skills
Flexible approach to work
Strong swimmer
Thrives on routine daily tasks
Attitude
Polite and friendly
Welcoming
Vigilant
Helpful to guests requiring assistance
Respectful
Safety conscious
What you will need
Required criteria
- Maths GCSE grade 4/C or above
- Must hold an up-to-date National Pool Lifeguard Qualification (NPLQ)
- Current First Aid at Work Qualification Level 3
- Up to date Health and Safety Training
- Experience of working in fitness and leisure
- English GCSE grade 4/C or above
Desired criteria
- Willingness to undertake further training.
- Knowledge of hotels industry
LQ Resorts
LQ is a family run, collection of quality destination led Hotel Resorts.
About Us Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline. Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside. Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces. Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Why LQ Resorts ? Our Company LQ is a family run, collection of quality destination led Hotel Resorts. Its family ethos, values and vision are well known to those who choose to spend their quality time with us. LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event. A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence. Our Values To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence. To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with. To encourage our team to contribute to excellent working conditions Our Employees Are a vital part of LQ Resorts . Supporting our team’s physical and mental health Providing free gym membership Delivering employee recognition programmes to reward hard work and effort. Creating an environment that supports the development of skills, knowledge, qualifications and career progression Discounts across all Resorts, to encourage leisure time
Our benefits
At LQ Resorts, we don’t just create vacations—we craft experiences that guests remember for a lifetime. And we want you on our team to help us make every moment count. Are you ready to turn every workday into a journey of discovery and delight? Join us at LQ Resorts, where your career is a getaway.
Vacation, Paid time off
Retirement plan and/or pension
Flexible schedule
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Competitive salary
Preferential room rates
Discount on meals purchased
Long service recognition
Free meals during shifts
Free parking or Discounted parking
Leisure Assistant
LQ is a family run, collection of quality destination led Hotel Resorts.