Operations Administrator - Backshift
In this role you should have good/basic knowledge in all aspects of the Office environment. You will be responsible for day-to-day customer order processing and Liaise with customers as/when necessary. The role also entails general office duties including Record Keeping and all other Office Duties including any duties as instructed by management.
The ideal candidate will be enthusiastic, keen to learn, be a good team player, have an ability to pay attention to detail, and have a strong sense of good customer service.
RESPONSIBLE FOR DAY-TO-DAY CUSTOMER ORDER PROCESSING
Order retrieval and processing.
Process paperwork correctly.
Process internet orders.
Ensure all load plans / paperwork is correctly filled out.
Daily retrieval of proof of deliveries.
Supply information back to customers when required.
Deal with customer issues/problems.
LIASE WITH HAULAGE & COURIER CONTRACTORS
· Maintain good relationships with contractors & couriers.
· Handle hauliers issues at depot when they arise.
· Ensure paperwork processed correctly.
· Assist operations and Assistant operations managers when required.
About the role
HOURS OF WORK
4 On and 4 off
SALARY
Circa £24,000
LOCATION
251 Stirling Road, Riggend, Airdrie, ML6 7SP
What you will need
Required criteria
- Right To Work In The UK
- Operating in a fast moving office based environment
- Prioritising work load, working independently and without supervision
- Handling and resolving problems
- Working with Microsoft Office packages
Professional skills you’ll need for this job opportunity
Data Entry and Basic Computer Skills
Situation Evaluation and Analysis
Ability to Identify and Anticipate needs
Albert Bartlett
Our story began in 1948, when Albert Bartlett started our family tradition of selling good-quality produce by setting up a beetroot-boiling operation in Coatbridge, Scotland. Nine years later, Albert’s experience and expertise helped him grow the business, and along with his two sons, Jimmy and Alex, he found a new home for their flourishing company in Airdrie, Scotland. On that very same site, we made history when we became the first factory in Britain to pre-pack carrots in a plastic bag. Over the years, our expanding business has stayed true to Albert’s spirit of innovation and passion for quality, and we’ve built on our experience. Today, we proudly supply potatoes from our network of farmers and growers across England, Northern Ireland, Scotland and Jersey.
Over 70 years since Albert started the business, we remain proudly independent and the fourth generation of the Bartlett family is now working in the company. Our headquarters are in Airdrie, only four miles or so from our founder’s original business. We want Albert Bartlett to be a world famous household brand, renowned for quality and expertise in own label and branded potatoes and potato products. We aim to be an innovative and improving company that exceeds our customers’ expectations while operating in an environmentally responsible and sustainable way. We can only achieve this by investing in the best people and some of the latest job vacancies at Albert Bartlett are listed below.
Our benefits
We value our team members, and encourage you to act on your ideas! You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do the best work possible!