Housekeeping Manager
We have an exciting opportunity for a new Head Housekeeper to join our team at the La Mon Hotel and Country Club in Belfast.
Reporting to the directors, you will oversee the housekeeping function to ensure the highest quality of room standards for our guests are met.
About the role
Job Title: Housekeeping Manager
Responsible to: Operations Manager / Directors
Main Purpose: To maintain a high standard of health & safety, cleanliness, maintenance and hygiene in all areas of the hotel.
Key Duties and Responsibilities:
- This is a hands-on role requiring strong leadership skills where you will need to be confident in meeting guest expectations and managing a team of staff.
- Monitor and maintain our 4 star standard of workmanship in housekeeping.
- Manage and supervise the housekeeping staff, including hiring & training.
- Complete department rota’s in line with business needs.
- Allocate room assignment to housekeeping staff on a daily basis.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Conduct regular inspections to ensure compliance with cleanliness standards throughout the Hotel to include: accommodation, front of house, conference & banqueting suites, leisure facilities.
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness.
- Coordinate with other departments to ensure efficient operations and guest satisfaction.
- Work closely with front office and reservations department to be aware of business within the Hotel.
- Collaborate with the Maintenance department on a daily basis to uphold hotel standards.
- Handle guest complaints or requests regarding housekeeping services.
- Monitor inventory levels of cleaning supplies, laundry and equipment, and place orders as needed.
- Managing stock levels of cleaning supplies, laundry and equipment.
- Maintain a safe working environment for staff members and ensure compliance with health and safety guidelines are followed and adhered to.
Skills Required:
- Minimum 2 years of supervisory experience in housekeeping is essential
- Leadership and team development skills
- Strong organizational and communication abilities
- Strong knowledge of hotel housekeeping operations and procedures.
- Attention to detail and a commitment to maintaining high cleanliness standards
- Ability to work well under pressure in a fast-paced environment
- Excellent communication and interpersonal skills
- Flexibility to assist in other departments as needed
If you are passionate and ambitious about delivering high-quality service and are looking for career growth opportunities, we encourage you to apply.
La Mon Hotel & Country Club
La Mon Hotel & Country Club is the perfect destination, either to relax and unwind or for a ‘Staycation’, to explore the countless attractions Northern Ireland has to offer. With its countryside location and picturesque landscaped grounds, yet only 15 minutes from Belfast city centre, La Mon Hotel & Country Club offers the best of all worlds, without compromise. Its four-star luxury accommodation, Country Club, pampering at Odessi Health & Beauty, and La Mon Hair Studio, combine to make relaxing effortless, as it should be. Wonderful dining options are available, and whether you choose the romantic setting of The Mill, or the more relaxed atmosphere of Charlie’s Bistro & Lounge, the local produce is freshly prepared by our talented chefs.
La Mon Country Club is a superb facility for the enjoyment of our hotel guests, together with our members, who receive the additional benefits of free access to fitness classes and discounts throughout La Mon Hotel & Country Club. We offer a variety of options for working out, relaxing, or just pure pampering, to suit your every need. With its 15-metre Swimming Pool, two Gyms, and Tennis Court, there are ample ways to exercise. The Jacuzzi, Sauna, and Steam Room provide superb ways to relax. Odessi Health & Beauty and La Mon Hair Studio can offer pampering aplenty, for that pristine finish.
Our benefits
La Mon Hotel & Country Club is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise. There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their conditions. Working in hospitality is vibrant, flexible, and no two days are ever the same! If the hospitality industry interests you, La Mon Hotel & Country Club is recruiting various full-time and part-work roles.