Transport Planner
As an award-winning Company, we are one of the market leading providers of paving and walling products within the UK and Irish markets. This is an exciting opportunity with one of the most successful and financially secure businesses in Northern Ireland.
Job Summary:
To support the Transport team & provide support to the Transport Planning Manager in achieving an efficient and quality delivery service to customers in all regions.
Some of the Key Benefits of joining us:
💸 Attractive salary + Annual Bonus.
💫 Private Healthcare from Day 1
✨ Enhanced Holiday Entitlements
💻 Access to Tech & Cycle to work schemes
🦺 Company Branded Clothing
⭐ Holiday Purchase Scheme
🤝 Staff Pension Scheme
🎁 Length of Service gifts
About the role
Key Responsibilities
The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance:
Plan load activity based on priorities (orders, location, weight).
Schedule deliveries based on sales orders.
Plan each job in in the most efficient and viable way possible, which minimises empty running and maximises revenue.
Liaise with and support the Transport Planning Manager and the greater planning team in their duties.
Report and deal with issues prior to them impacting on customer service.
Manage the activities of hauliers to ensure delivery times are achieved.
Work closely with the Customer Relationship Team and Sales Departments to ensure efficient communication of sales orders and customer focused approach.
Work closely with Production and Loading Departments to ensure prompt and efficient delivery of product.
Manage resolution of customer delivery enquiries.
Comply with Driver regulations at all times.
Build long lasting relationships with our hauliers and purchasing customers.
Communicate with our hauliers and customers via phone calls, emails, video calls or WhatsApp.
Ensure all communication with hauliers and customers is professional and of a high standard all of the time.
Follow the company’s internal standards and values as agreed.
Ensure you build great relationships with your team and be an important team player.
Maximise vehicle space and weight capacity on every occasion.
Assist team by taking telephone calls.
Participate in daily transport update meetings.
Participate in meetings regarding key objectives and being proactive in achieving these objectives.
Prepare for monthly meetings with Transport Planning Manager.
Have a positive can-do attitude and be proactive ref CIM ideas.
Carry out tasks as required and deemed within your competence by your manager.
This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.
What you will need
Required criteria
- 5 GCSE's including English & Maths A-C or equivalent.
- Experience working in a demanding and high-pressured office.
- Experience or have a good understanding of cost management.
- Skills & Competencies • Proficient in the use of MS Office • Shows integrity and trust • Proactive, pragmatic • Strong analytical skills
- • Excellent planning skills • Ability to build strong stakeholder relationships with all departments/ functions • High attention to detail
- • Strong multi-tasking and organisational skills • Ability to work as part of a team and independently • Works well under pressure
- • Have excellent telephone manner with objection handling skills • Being persuasive and engaging • Target Driven • Solution focused
Desired criteria
- A-levels or equivalent
- Degree Qualified
- Experience working in a Transport office • Experience in Irish Sea & Regional deliveries
- Working experience in interacting & managing delivery drivers • Experience in the use of planning software
- Experience in scheduling • Previous order entry experience
- Full Valid UK Driving Licence
Professional skills you’ll need for this job opportunity
Answering Customer Questions
Establishing Rapport With Clients
Order Fulfillment Management
Resource Allocation
Task Planning
Ability to Identify and Anticipate needs
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
Transport Planner
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.