Cordia Apartments - Housekeeping Team Member
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
You will be responsible for ensuring standards of cleanliness, hygiene and tidiness within the apartments and for reporting any maintenance requirements in order to comply with the Apartments established quality standards.
Hours - 20 per week
Rate of Pay - Up to £11.94 depending on age
What we offer:
Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
About the role
What we offer
Recruit a Friend scheme
Employee of the Month Award
Health Care Cash Plan
Increased annual leave with service
Discounted rate at BodyScape Health Club, based at Crowne Plaza
Andras Academy – Training & Development Programmes & progression opportunities within the Andras Hotels Group
Your day to day
Achieve individual and departmental targets and objectives
Clean, and service assigned rooms/apartments or areas per established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
Greet all guests, welcome and assist them with any requests, enquires or directions. If you are unable to fully assist them then to refer the request to the Housekeeper supervisor or Duty Manager.
Trolleys and storerooms are to be well stocked and kept neat and tidy at all times and locked away at night.
Monitor and control supplies and amenities and minimise waste within all areas of housekeeping
Immediately turn in and report any lost property found to the Housekeeper supervisor or Duty Manager.
Notify the supervisor when service is complete, so rooms may be sold or occupied
Ensure that all cleaning equipment and machinery are maintained in working order and report faulty equipment to the Housekeeper supervisor or Duty Manager.
Make sure the usage of all cleaning supplies is correct and follows the set standards and instructions.
Comply with the health, safety, fire, evacuation and security regulation and procedures of the Apartment Building.
Always operate in a clean and hygienic manner maintaining a good standard of personal hygiene and appearance as well as having a pleasant disposition.
Perform deep cleaning tasks and special projects if needed
You will be expected to adopt the Apartment cleaning behaviours
Participate in any training, briefings and meetings as required
Perform other duties as assigned.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Team Work – work cooperatively and effectively with others
Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
Commitment – “I do what I say”, commitment to do the best in everything I do
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
What you will need
Required criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English
Desired criteria
- Experience within a Housekeeping Role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors
Andras Hotels
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Our benefits
What we offer