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Maintenance Person

Job Title: Maintenance Person

Department: Maintenance

Reporting To: Maintenance Manager

Primary Job Purpose:

An exciting opportunity has arisen for a Maintenance Person to join our Maintenance Team.  The successful applicant will assist in maintaining the resort to its highest standard through both planned and reactive maintenance, whilst adhering to Health and Safety and other legal requirements.  Supporting the needs of the guests and clients in order to provide safety and the best guest experience.

Important Information
Location: Ufford Park Resort, Melton, Woodbridge, England, Suffolk, IP12 1QW
Date Posted: 5th April 2024
Closing Date: 5th May 2024
Industry: Hospitality
Job Type: Full time
Salary: £24,315.20 Yearly

About the role

Roles and Responsibilities

  • Adhere to company policies and procedures and legislation relating to Health and Safety.

  • Communicate maintenance information and issues to the Maintenance Manager on a daily basis.

  • Take instruction from the Maintenance Manager regarding any improvements to be made throughout the hotel complex.

  • Assist the Maintenance Manager with ensuring the employer property buildings and grounds are kept up

  • Follow maintenance schedules as instructed by the Maintenance Manager

  • Respond to emergency calls for maintenance issues

  • Perform troubleshooting to solve minor repair issues

  • Ensure as part of the Maintenance team, you attend internal and external training on an on-going basis, complying with Health and Safety requirements in all areas

  • Ensure effective communication and good relations between the Maintenance team and other departments in the hotel.

  • Maintain a clean and tidy work area.

  • Inform the Maintenance Supervisor of any major defects in the building, plant or equipment, which could affect the successful running of the hotel.

  • Perform all duties and responsibilities in a timely manner and to a high standard.


This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Key Skills

  • Knowledge of maintenance procedures

  • Understanding of how things work

  • Ability to follow a maintenance schedule

  • Ability to lift heavy loads

  • Physical agility

  • Manual dexterity

  • Excellent attention to detail.

  • Excellent communication and numerical skills.

  • Excellent timekeeping and reliability

  • Ability to use a range of power and hand tools.

  • Ability to problem solve.

  • Ability to work well as part of team or alone.

  • Excellent organisational skills

  • Ability to work to deadlines

  • Ability to indoors and outdoors in all types of weather.

All staff Key Performance Measures 

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.


  • To focus on the guest experience at all times and continually strive to delight time after time

  • To see each guest as part of a long-term relationship not a onetime event

  • To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.

  • To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with

  • To encourage our team to contribute to excellent working conditions for all

  • To gain a reputation for delivering financial performance and being consumed and enthralled about business. 


Benefits

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

  • Discounts across the resort, including family and friends

  • Free onsite parking

  • Progression and career development opportunities.

  • Pension Scheme

  • Free staff meals

  • Free gym membership

  • Access to wellness programmes

  • Share of Resort’s service charges on monthly basis

  • Extra days holiday after 2 years

    Skills required

    • Ability to work to deadlines and highly organised

    • High standards of work

    • Great attention to detail

    • Reliable and able to work under pressure.

    • Able to work as a team or alone

    • Able to follow and read instructions and work to a maintenance schedule.

    • Physically agile with ability to lift heavy objects

    • Manual dexterity with ability to use power and hand tools

    • Flexible approach to work

    • Problem solving

    • Thrives on routine daily tasks

      Attitude

      • Positive can-do attitude

      • Conscientious

      • Motivated 

What you will need

Required criteria

  • Willingness to undertake further training.
  • Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
  • Manual Handling
  • Knowledge of general building maintenance of fixtures and fittings
  • Experience of working both indoors and outdoors in all types of weather

Desired criteria

  • GCSE English and Maths grade 4/C or above
  • Hospitality or construction experience.

LQ Resorts

LQ is a family run, collection of quality destination led Hotel Resorts.

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About Us

Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.

Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces

Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.

Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast

Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

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Why LQ Resorts ?

Our Company

LQ is a family run, collection of quality destination led Hotel Resorts.

Its family ethos, values and vision are well known to those who choose to spend their quality time with us.

LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.

A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.

Our Values

  • To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time

  • To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.

  • To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.

  • To encourage our team to contribute to excellent working conditions

Our Employees

Are a vital part of LQ Resorts .

  • Supporting our team’s physical and mental health Providing free gym membership

  • Delivering employee recognition programmes to reward hard work and effort.

  • Creating an environment that supports the development of skills, knowledge, qualifications and career progression

  • Discounts across all Resorts, to encourage leisure time

Our benefits

At LQ Resorts, we don’t just create vacations—we craft experiences that guests remember for a lifetime. And we want you on our team to help us make every moment count. Are you ready to turn every workday into a journey of discovery and delight? Join us at LQ Resorts, where your career is a getaway.

Vacation, Paid time off

Retirement plan and/or pension

Flexible schedule

Employee development programs

Employee discounts

Gym membership or wellness programs

Free parking

Competitive salary

Preferential room rates

Discount on meals purchased

Long service recognition

Free meals during shifts

Free parking or Discounted parking

Maintenance Person

LQ is a family run, collection of quality destination led Hotel Resorts.