Project Co-ordinator
This new position is based in Warrenpoint, County Down, Northern Ireland.
We are seeking a highly organised individual to join our team. As a Project co-ordinator you will play a critical role in processing data for our clients; dealing with incoming calls, emails and updating data base. The job work pattern is 12-8pm Monday-Friday. It will be based on our Warrenpoint office.
About the role
Summary of Duties:
To receive incoming calls and record/manage these efficiently to the required job standard.
Providing support to clients by telephone and email
Processing operatives paperwork and closing calls to submit for payment
Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
Routine administrative tasks
Early escalation of any issues or concerns to line manager
To understand and comply with policies and procedures
Support with applications and certificates from various authorities/clients
To carry out work in a safe and diligent manner
Adhere to the Data Protection Act
Undertake any other reasonable duties as and when requested by management.
Person specification:
5 GCSE’s to include English and Maths
1 years office experience
Microsoft Office Experience (Excel)
Proactive and can work independently with limited supervision
Strong customer focus and professional at all times
Demonstrate high levels of organisational skills
Excellent communication skills
Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
Adaptable with a flexible and positive attitude
Health & Safety:
Adhere to all health & safety regulations and company policy at all times
Report any accidents or issues regarding health & safety appropriately
Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed
Reserve Lists
We use reserve lists for positions where more than one candidate is deemed suitable for a position. Reserve lists are in place for 12 months during which reserve candidates will be offered the same or similar post should one become available during this time.
What you will need
Required criteria
- Full UK Driving License
- Recognised Construction Qualification (BSc/HNC/HND)
- Valid CSR Card or formal Health and Safety Training
- 5 years’ experience in construction industry
- Possess an understanding of construction processes & methodology
- Understand construction measurement principles
- Strong IT skills (Excel/Word/Outlook)
- Be capable of working on own initiative
- Ability to work methodically and with attention to detail
- Good communication and organisational skills
- Have a good timekeeping and attendance record
- Have the ability to work with a wide range of people
- Be a good team player
- Demonstrate ability to follow written and verbal directions
- Demonstrate a flexible attitude towards assigned tasks
- Be reliable & committed
- Have ability to work to deadlines
- Participate in overtime when required (including weekends)
- Have ability to take on new skills
- Have a positive approach to continuous improvement processes and techniques
Desired criteria
- Experience in Measured Terms Schedules
- Facilities Management Experience
Professional skills you’ll need for this job opportunity
Quality Management
Regulatory Compliance
Adapting to Circumstances
IT skills
Attention to detail
Communication
Connect Transform Sustain (CTS)
Connect - Transform - Sustain CTS is an award-winning, industry leading facilities management company. Originally a building company, CTS has expanded into heating installation and has further diversified into building maintenance and property development. This has extended the company's reach to over 30,000 properties (and rising), across the island of Ireland. CTS prides itself on exceeding client’s expectations and making sure that the client is satisfied with all aspects of work. We offer full service maintenance contracts to a variety of clients ranging from homes through to education, healthcare, blue light services and other public sector clients. Our senior management team have over 150 years experience in maintenance and construction. CTS offers works from Waterford to Derry-Londonderry covering Irelands two largest cities of Dublin and Belfast.
Energy & Compliance Services From all sources of domestic and commercial heating appliances that we service and maintain, we also offer a full install and commission package. Property Services Our Property Services team delivers building maintenance for small, medium and large-scale developments, delivering all trades response and preventative maintenance packages to clients in a wide range of general and specialised works including plumbing, heating, flooring, fit out, renovation and insulation. Development We provide new build development of residential and commercial property schemes with a portfolio that stretches across the island of Ireland, including land acquisition and the build out of social housing projects right through to commercial premises.