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Linen Porter

As a Linen Porter, you are responsible for counting, distributing Linen, cleaningcarpets, public area floors and replenishing amenities to deliver an excellent Guest experience. Youwould also be required to manage guest requests. 

Job is mainly Monday to Friday but must be flexible to work weekends if needed. 

Important Information
Location: Jackson's Hotel, Jacksons Hotel, Railway Road, Ballybofey, Ireland, Donegal, F93 RD40
Date Posted: 13th January 2022
Closing Date: 28th January 2022
Industry: Hospitality
Job Type: Full time
Salary: Starting from £10.20 Hourly

About the role

Main Duties & Responsibilities
 Places linen and towels to the cages for transport to laundry.
 Sort's items and counts and records number of items soiled.
 Examines laundered items to ensure cleanliness and service ability.
 Stores laundered linen and on shelves after verifying numbers and types of articles.
 Issues linen and towels which are both to be exchanges on a clean-for-soiled basis only.
 Periodic inventories of linen.
 Ensure that the linen is neatly and systematically arranged and stacked.
 Receives, sorts and double checks conditions of all linen and towels, records all outgoing and
incoming from the laundry thoroughly before storing and issuing.
 Hoover the corridors and filled up stationary cupboards, make sure they are clean and tidy.
 Cleaning guest bedrooms and bathrooms to company standards
 Undertaking regular deep cleaning tasks.
 Managing guest request in timely and efficient manners
 Performs all duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve overall objectives of this position.
 Change and replenish bed linen, towels and guest amenities in line with company guidelines
 Be environmentally aware
 Dispose of waste accordingly
 Carry out lost property procedures
 Assist other departments wherever necessary and maintain good working relationships
 Follow the Standard Operating Procedures and security protocol
 Acting as a point of contact for guest queries
 To ensure good working relationship with all other departments
 Work flexible hours in accordance with the departmental rota

What you will need

Required criteria

  • Excellent Communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on own initiative

Desired criteria

  • Previous experience in a similar role
  • Positive attitude
  • Excellent grooming standards

Professional skills you’ll need for this job opportunity

Exceptional Customer Service Skills

Exceptional Customer Service Skills

General Housekeeping Skills

General Housekeeping Skills

Public Area Cleaning Skills

Public Area Cleaning Skills

Gallen Group

A family-run hotel & bar group owned and managed by the Gallen Family.

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The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

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At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.

Our benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation, Paid time off

Flexible schedule

Office perks

Employee development programs

Tuition reimbursement

Employee discounts

Gym membership or wellness programs

4 day work week

Free parking

Cycle to work

Referral bonus

Open office

Competitive salary

Preferential room rates

Discount on meals purchased

Discount on spa treatments or products

Free meals during shifts

Free parking or Discounted parking

Employee of the Month

Linen Porter

A family-run hotel & bar group owned and managed by the Gallen Family.