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Administrator

Previous call Centre experience is an advantage.

Important Information
Location: Liverpool, Speke Hall Road, Liverpool, England, Merseyside, L25 0PS
Date Posted: 18th April 2024
Closing Date: 20th May 2024
Industry: Automotive
Job Type: Part time
Salary: Starting from £7.49 Hourly

About the role

Assisting the Centre manager with making outbound calls to customers relating to their vehicle bookings and repairs.

Part time position working 2 days per week (days negotiable).

9 Hours per day (including 30 mins paid lunch break)

8.30 am to 5.30pm


IN n OUT Autocentres

IN'n'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. We were established in 2008 and now have 30 autocentres nationwide.
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Servicing Made Simple We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. 100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status. Trained and Qualified Technicians All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.

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Expert Advice We will never carry out any additional or unauthorised work to your vehicle. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle. We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which? Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait. 75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.

Our benefits

Vacation, Paid time off

Performance bonuses

Retirement plan and/or pension

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Long service recognition

Employee Assistance Scheme

Shopping Cashback

Work With Charities

Employee of the Month

Employee Recognition Scheme

Administrator

IN'n'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. We were established in 2008 and now have 30 autocentres nationwide.