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E-Commerce / Online Sales Administrator

Role Overview:          


Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer for Northern Ireland.  


Following the continued growth and success of our Denn-Part business, which provides quality all makes truck and trailer components, we now wish to seek a full time E-Commerce / Online Sales Administrator to join our Denn-Part team.    


This is a fantastic opportunity for a new graduate or young professional with a keen interest in e-commerce and business, and someone who wants to be part of the further future success of our business.


Location: 


This role will be based at our main Ballyclare Depot headquarters.


Work Pattern:


This is a full-time position working 08:30 – 17:00 from Monday to Friday.

Important Information
Date Posted: 18th November 2021
Closing Date: 3rd December 2021
Industry: Logistics & Transport
Job Type: Full time
Salary: Based on Experience

About the role

Key Duties and Responsibilities:

  • Management of online sales on various e-commerce platforms (E-Bay, Brand Website etc) 
  • Creation of product/part listings 
  • Ensuring all content and imagery is up to date, on brand and SEO optimised
  • Liaising with in house departments to create listings, promotions and advertising campaigns for online sales
  • Liaising with in house departments regarding stock levels
  • Responding to all customer queries promptly and with correct pricing information 
  • Providing excellent customer service via phone, e-mail and online chat facility
  • Processing customer orders and tracking all customer orders and delivery
  • Managing and taking payment for goods sold online
  • Researching further platforms to maximise our online sales presence
  • Analyse and grow traffic across all e-commerce platforms
  • Monitor competitor activity online and make recommendations to improve our online offering position
  • Generating regular reports on online sales performance
  • Ad hoc duties as required by management
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What you will need

Required criteria

  • Demonstrable experience of online sales, managing seller accounts and understanding of various e-commerce platforms
  • Experience in digital marketing areas such as SEO
  • Possess strong commercial and business acumen with good analytical skills
  • Be an excellent communicator who listens actively and follows up on outstanding matters
  • Possess excellent customer service skills with the ability to solve problems keeping customer satisfaction in mind at all times
  • Possess a proactive, flexible and methodical approach to work
  • Possess the drive to identify or anticipate future opportunities
  • Be self-motivated, with the ability to work under pressure using their own initiative
  • Be a team player who actively shares information with the team and is committed to achieving success in this area of the business
  • Be able to manage their time effectively
  • Possess demonstrable knowledge of Microsoft Office packages including Outlook, Word and Excel
  • Experience using image software Photoshop
  • Possess a full, valid driving license

Desired criteria

  • An interest in or previous knowledge and experience of parts related to the automotive / heavy vehicle industry would be advantageous

Professional skills you’ll need for this job opportunity

Market Analysis

Market Analysis

Qualifying Leads

Qualifying Leads

Sales Communications

Sales Communications

Digital Marketing and Advertising Skills

Digital Marketing and Advertising Skills

Digital Marketing forum

Digital Marketing forum

Dennison Commercials

Family-run business, Dennison Commercials has been serving the transport industry for over 50 years. As well as being one of the longest established Volvo Truck & Bus dealers in the UK and Ireland, Dennisons is also the appointed JCB dealer in Northern Ireland & Donegal for JCB construction, industrial and access equipment. The Dennison Group have depots based in Ballyclare, Newry, Dungannon, and Coleraine. We also have a Commercial Vehicle Bodyshop located in Ballyclare and our JCB dealership is located in Templepatrick.

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We believe our staff are our most valuable asset. We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:

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- Generous holiday entitlement - Access to a pension scheme with generous employer contributions - Healthcare benefits - Retail discount scheme - Cycle to Work Scheme - Death in service benefit - Free on-site parking at all our sites - Ongoing training and development opportunities with global brand manufacturer training (Volvo / JCB) - Long Service recognition - A friendly work atmosphere within a real team environment - Long term career prospects

Our benefits

Health Insurance

Vacation/Paid Time Off

Performance Bonuses

Retirement Plan and/or Pension

Office Perks

Employee Development Programs

Employee Discounts

Free Parking

City-Bike

Free Work laptop

Referral bonus

Open office

Competitive Salary

Life Insurance

Long Service Recognition

E-Commerce / Online Sales Administrator

Family-run business, Dennison Commercials has been serving the transport industry for over 50 years. As well as being one of the longest established Volvo Truck & Bus dealers in the UK and Ireland, Dennisons is also the appointed JCB dealer in Northern Ireland & Donegal for JCB construction, industrial and access equipment. The Dennison Group have depots based in Ballyclare, Newry, Dungannon, and Coleraine. We also have a Commercial Vehicle Bodyshop located in Ballyclare and our JCB dealership is located in Templepatrick.