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Assistant Manager

In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.

Our Assistant Managers, alongside our Centre Managers, are key to providing effective management and leadership of our quick fit operations, driving profitability, maximising productivity and coaching and motivating the centre team. Ideally previously qualified as a Level 3 Technician and/or MOT Tester, you will need to have previous hands-on experience as you will be dividing your time between the workshop, working alongside the team, and assisting the Centre Manager with daily sales and customer service.

Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.

Important Information
Location: Coventry, 182-186 Walsgrave Road, Coventry, England, West Midlands, CV2 4AX
Date Posted: 18th September 2023
Closing Date: 2nd October 2023
Industry: Automotive
Job Type: Full time
Salary: From £28,000.00 Yearly to £32,000.00 Yearly

About the role

If you possess a strong desire to help drive business performance and improvement, are passionate about customer relations, have excellent communication skills and are looking for a long term career move to an expanding business, this could be the ideal opportunity for you.

All of our colleagues can look forward to a fast paced and varied working environment with training, development and CPD opportunities to succeed and build their career with us.


  • Company pension

  • Cycle to work scheme

  • Employee discount

  • Free parking

  • Life insurance

  • On-site parking

  • Referral programme

Supplemental pay types:

  • Bonus scheme

  • Performance bonus

  • Quarterly bonus

What you will need

Required criteria

  • Full Driving Licence (required)

Desired criteria

  • Automotive service: 3 years (preferred)

IN n OUT Autocentres

IN'n'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. We were established in 2008 and now have 30 autocentres nationwide.
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Servicing Made Simple We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. 100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status. Trained and Qualified Technicians All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.

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Expert Advice We will never carry out any additional or unauthorised work to your vehicle. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle. We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which? Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait. 75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.

Our benefits

Vacation, Paid time off

Performance bonuses

Retirement plan and/or pension

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Long service recognition

Employee Assistance Scheme

Shopping Cashback

Work With Charities

Employee of the Month

Employee Recognition Scheme

Assistant Manager

IN'n'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. We were established in 2008 and now have 30 autocentres nationwide.