This job expired on 15th December 2023
Duty Manager
Family-owned and operated, the Moran Group is one of Ireland’s leading Hotel & Property Groups. We are recruiting for a talented Duty Manager to join the team in our famous Red Cow Inn Steakhouse.
Our Team Members are the key to our success and make us who we are. We believe it is imperative that when it comes to selecting the ‘right’ people for the job, that we choose wisely. As hospitality experts our aim is to create a fair, welcoming, and enjoyable environment for our employees to work in and build rewarding careers.
The Duty Manager will be responsible for ensuring that our guests and patrons enjoy their experience with us through maintaining the highest possible levels of standards. is responsible for ensuring smooth and efficient operations. This person must create an exceptional climate of professional and personable service that creates memories by anticipating needs and exceeding expectations.
About the role
Key Duties and Responsibilities
To oversee the smooth running of all departments.
To be responsible for all day-to-day queries, complaints, or problems that arise in the Business
To ensure the highest level of customer care is always practiced.
To assist with the training of employees where necessary.
To liaise daily with Operations Manager to forecast business on a weekly basis and to plan accordingly.
To assist and carry out training as required and to document the same.
To ensure all back of house areas are clean at all times i.e. back hallways, staff canteen, changing rooms, and staff lifts and services areas.
To attend the weekly heads of department meetings.
To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests, and any other persons on the premises.
To observe all safety rules and procedures.
Any other duties as directed by Snr Management
Requirements
Excellent spoken and written English
Minimum of 1-2 years previous Manager Experience
Highly organized
Excellent Microsoft office skills; Word, Excel, and Opera Reservation Package
A friendly positive can-do-attitude
Must be fluent in English both written and oral
Must have an excellent telephone manner
Be committed to delivering exceptional service
The perks
Free meals on duty as well as breakfast to get you started and all-day tea and coffee
Free annual flu jab
Employee Assistance & Wellbeing program
Death in Service/ Life Assurance
Pension Plan- Non-Contributory
Friends & Family rates
Great location with easy access to public transport
Save money with our Cycle to Work scheme and TaxSaver Scheme
Staff summer parties & Christmas parties
What you will need
Required criteria
- Excellent spoken and written English
- Minimum of 1-2 years previous Manager Experience
- Highly organised
- Excellent Microsoft office skills; Word, Excel, and Opera Reservation Package
- A friendly positive can-do-attitude
- Must be fluent in English both written and oral
- Must have an excellent telephone manner
- Be committed to delivering exceptional service
Professional skills you’ll need for this job opportunity
Ability to Identify and Anticipate needs
Exceptional Customer Service Skills
Planning and Organising
Business Computer Systems
Moran Hospitality
Moran Hospitality is a family-owned group dedicated to providing exceptional hospitality, grounded in our core values of quality, service, fairness, and honesty. We aim to create a range of unique venues that offer a personal, warm experience for every guest, reflecting the spirit of the local area.
The Moran family has a strong track record in hospitality, known for exceeding guest expectations and fostering a supportive, professional environment. At the heart of our success are our team members, and we invest in their growth through training, career development, and progression opportunities.
OUR MISSION Our mission is to create a portfolio of hospitality venues that reflect Moran Hospitality’s core family values. Each venue is designed to offer a personalised guest experience with exceptional service, a welcoming atmosphere, and a true representation of the city or region it serves.
OUR VALUES We are guided by the values of Quality, Service, Fairness, Price, and Honesty. Our team members are at the heart of our success, and selecting the right people for the job is essential. At Red Cow Moran Hotel, we foster a supportive, fair, and enjoyable environment, where employees can build rewarding careers and grow both professionally and personally. RED COW CAREERS As an equal opportunities employer, Moran Group offers unmatched career and development opportunities. If you bring the right attitude and energy, you’ll find excellent opportunities for career progression. Here, you’ll thrive both as an individual and as part of a dynamic team. We also provide unique training programmes to support your growth, ensuring you are recognised and rewarded for your dedication.
Our benefits
The Perks :
Employee discounts
Free parking
Cycle to work
Competitive salary
Wellbeing Scheme
Culture of recognition
Staff celebration events
Duty Manager
Moran Hospitality is a family-owned group dedicated to providing exceptional hospitality, grounded in our core values of quality, service, fairness, and honesty. We aim to create a range of unique venues that offer a personal, warm experience for every guest, reflecting the spirit of the local area.
The Moran family has a strong track record in hospitality, known for exceeding guest expectations and fostering a supportive, professional environment. At the heart of our success are our team members, and we invest in their growth through training, career development, and progression opportunities.