Boosting Recruitment Efficiency at Andras
Find out how Andras Achieved 92% Faster Onboarding Document Creation Boosting Recruitment Efficiency.
Who's Andras?
Andras House Ltd, a renowned property development and hospitality company founded in 1981, is based in the vibrant city of Belfast, Northern Ireland. With a remarkable journey of growth and success, Andras House has evolved into a thriving, multi-million-dollar organisation. Their extensive portfolio includes diverse office spaces, luxurious hotels, and leisure developments that grace Northern Ireland.
Notably, Andras House expertly manages globally acclaimed hotel brands, such as Hampton by Hilton, Holiday Inn, Crowne Plaza, Holiday Inn Express, Cordia, and Ibis. Recently, the company has made significant strides in expanding its presence across Northern Ireland. The inauguration of the Riverside Hotel in Coleraine and the Bank Apartments and Safehouse Cafe this year is a testament to their commitment to excellence. Looking ahead, their visionary plans for Portrush next year promise to continue their legacy of innovation and excellence.
Working with SeeMeHired has been a truly exceptional experience for our HR team and the wider management team. The platform is a user-friendly interface for both managers and candidates, ensuring a seamless hiring and onboarding process that managers now thrive to be involved in. This efficiency has proven instrumental in expediting the filling of positions. Additionally, the reporting function has proven invaluable in providing insightful data for HR's review and analysis.
Challenges with Recruitment:
As Andras's portfolio expanded, the demand for recruitment also grew, extending beyond Belfast to various locations across Northern Ireland. Before this expansion, their recruitment process was primarily manual, leading to the following challenges:
Manual and Time-Consuming Process: The recruitment process was largely manual, involving extensive administrative work through phone calls, emails, spreadsheets, and manual data tracking. This made the process time-consuming and cumbersome.
We identified the criteria for the various positions, managers then had to manually update a spreadsheet to indicate, yes, this person has met this criterion and not this criterion. Managers needed to record whenever candidates were invited to interview, add interview scores and ensure that the interview notes were saved in the relevant recruitment folder. Another system was then accessed to send offer letters and contracts, so very time-consuming, very manual and a lot of admin work involved.
Compliance and Data Collection: Meeting legal requirements and Quality Commission mandates for gender and community background monitoring for a potentially large number of applicants created additional complexities
It is a requirement that we monitor the gender and the community details for the Northern Ireland Equality Commission for all staff and all applicants, which could be over 6000 applicants to monitor. The process involved checking what monitoring returns were returned and emailing candidates' with the monitoring forms if they were not submitted with their application in order for HR to gather the relevant information. This was a very time-consuming process that required a lot of HR admin time.
Fragmented process: After every hiring stage, information has to be collected and stored in multiple spreadsheets and contracts are sent through a different system.
The Solution
In 2022, Andras sought a solution to their critical challenges on the recruitment side. Though they evaluated multiple HRS systems, but faced a challenge as they didn't interact with their tech stack. Hence, the team decided to go ahead with SeeMeHired as it addressed their major recruitment pain points.
After quick and easy implementation and training sessions from the SeeMeHired team, the Andras team got up to speed and posted their first job in January 2023. Since then, SeeMehired has become an integral part of their recruitment solution.
How SeeMeHired helped Andras streamline their hiring process?
1. Enhanced Consistency in the Interview process
Andras streamlined their interview workflow by harnessing the power of SeeMeHired's interview management platform and job descriptions. They utilised customised interview questions and scoring templates to standardise and enhance their interview processes, ensuring uniformity throughout the system. Gone are the days when managers had to tediously juggle multiple tasks and manually progress candidates from one stage to another; now, a single click seamlessly manages everything. This unprecedented consistency and efficiency bolsters Andras in maintaining recruitment standards across their forthcoming establishments in the coming years.
We ensure consistency in our hiring process by using SeeMeHired. Candidates in similar positions at different hotels receive the same standardised questions, and interview scores are seamlessly integrated into SeeMeHired. The communication to all applicants on the status of their application along with the onboarding process is slick and ensures that all candidates receive feedback. The system helps maintain a consistent and efficient process.
2. Improved Candidate Experience
Candidate experience plays a significant role in employer branding, and studies state that around 65% of candidates never hear back after they apply for a job. Andras delivers a better candidate experience through SeeMeHired's automated communication features. Updates are sent to candidates over emails and text messages during the most critical stages of the application process. Using this feature, Andras saves a lot of time and allows managers to engage with the candidates better.
3. Automated reporting and insights
Andras leverages the simple yet powerful reporting module to gain in-depth insights into the trends of their job postings. This invaluable tool allows them to assess the sources of applications and identify which job positions are excelling and which require additional attention. Such metrics inform its recruitment strategy and elevate Andras above its competitors when vying for top talent from the same pool. This data-driven approach enables them to set the bar higher and make informed decisions in the fiercely competitive talent acquisition landscape.
I like interpreting the data to understand the application and hiring trends, which I couldn't do easily before implementing SeeMeHired.
Besides the job insights, Andras generated the reports to be submitted to the Northern Ireland Quality Commission in one click, skipping the tedious manual reporting process.
4. Optimised onboarding process
Andras experienced a transformative shift in their onboarding process thanks to the flexibility of the onboarding module. When extending an offer to a candidate, the hiring manager can effortlessly assemble and send a tailored onboarding package within minutes. These pre-uploaded documents are efficient and adaptable, featuring placeholders for dynamic content such as salary, title, and more. Its built-in tracking and signing capabilities truly set this system apart, obviating the need for time-consuming integration with external systems. Real-time tracking empowers managers to monitor candidates' progress and offer prompt assistance in completing the necessary documents, enhancing efficiency and resource management.
We just need to click on the onboarding package that we need, and it's sent in minutes. So that for me has been fantastic because that has sped the process up regarding the onboarding
5. Positive employer branding
With several new openings on the horizon, Andras is ramping up talent acquisition efforts across multiple locations to maintain high standards throughout the year. They're recruiting on the go and actively targeting promising individuals from Northern Ireland universities. At these outreach events, they've introduced QR codes that link to branded career and job pages.
Instead of generic job templates, Andras customises each job listing, creating a unique and appealing candidate experience. They're also adding a personal touch by including a video message from the director, enhancing candidate engagement and the overall application process.
After nearly a year of utilising SeeMeHired, Andras has successfully automated every facet of their recruitment process.
This transformation has not only elevated their hiring standards but has also greatly enhanced the overall candidate experience. If you want to automate your recruitment process, we'd love to chat to see how we can help from day 1.
