This job expired on 10th October 2024
Senior Hire Controller
Wernick Modular Hire, part of the incredible Wernick Group, is a tale of determination, creativity, and unrivaled expansion! What began in 1934 as a humble maker of poultry crates has evolved into Britain’s largest independent manufacturer and hirer of portable and modular accommodation—and we’re only just beginning.
Over the past decade, we've surged ahead, fueled by smart acquisitions and dynamic, organic growth. Our offerings have expanded to include a full range of solutions, from state-of-the-art modular buildings to site accommodation and off-grid power solutions.
With 45 operating centres in 39 locations across the UK, we’re driving innovation in both the public and private sectors. What sets us apart? We’ve stayed true to our roots as a family-owned business since day one. Leading the charge is David Wernick, the visionary grandson of our pioneering founder.
Thanks to the incredible growth of Wernick Modular Hire, we're on the lookout for a Senior Hire Controller to be a key player in ensuring the seamless operation of our busy office. In this pivotal role, you'll take charge of keeping everything running smoothly, helping to maintain the high standards that have driven our success. If you're ready to lead, make an impact, and grow alongside a thriving company, we want to hear from you!
About the role
Key Responsibilities:
Deliver exceptional customer service at all times.
Prepare hire contracts, quotations, and relevant correspondence.
Participate in testing system upgrades and provide feedback.
Quote customers for small modular projects.
Ensure all transactions are completed with accuracy and within set timelines.
Understand depot P&L basics and assist in controlling costs.
Source equipment to meet customer requirements.
Handle customer enquiries and identify new business opportunities.
Record and track enquiries, ensuring proper documentation.
Follow up on quotations and enquiries in a timely manner.
Prepare accurate reports for the General Manager and Commercial Manager
Adhere to all company policies, procedures, and Health & Safety guidelines.
Raise cap ex’s, sales, and unit disposal/sale forms through the company intranet.
Support the depot in meeting or exceeding key performance indicators (KPIs).
Ensure compliance with customer Service Level Agreements (SLAs).
Collaborate with the Yard Foreman/Chargehand to meet deadlines and ensure smooth operations.
Manage workload in a fast-paced environment, demonstrating initiative and responsibility.
Work collaboratively with pre-construction team and commercial managers
Manage the after sales and servicing requirements for buildings on hire
Adhere to best practices of ISO9001
What We Are Looking For:
Strong customer service skills with a passion for delivering a first-class experience.
Ability to work in a busy and high-pressured environment.
Strong administrative skills and attention to detail.
Excellent communication
Team player with the ability to mentor and support colleagues.
Proactive and able to manage own workload efficiently.
An excellent understanding of Microsoft office including Word, Excel and Microsoft Project.
What you will get in return:
Competitive salary and bonus scheme
Generous holiday allowance (rising with service)
Option to buy extra holidays
Option to sell or carry over up to 5 days holiday
Christmas Shutdown
Early finish Friday
Cycle to work scheme
Group pension
Annual Salary review – takes place each January
Life Assurance 2 x annual salary
Personal Accident Insurance
Free onsite parking
Employee assistance programme
Training and progression opportunities
Family run and well established, secure company (trading 90 years)
Open door policy
Employee Referral scheme
Benefits scheme (discounted retailers scheme)
Corporate Eyecare Scheme through Specsavers
Message the MD/CEO/ideas and contributions scheme
We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company.
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
What you will need
Required criteria
- Hire Controller experience preferably in the modular buildings industry
- A good level of communication skills both verbal and written
- A good level of Maths and English
- Excellent use of Microsoft office including Outlook, Word, and Excel
Desired criteria
- Ability to use Microsoft Project is desirable
Wernick Group Limited
The Wernick® Group of Companies has a proud history stretching back to 1934, growing from a humble maker of poultry crates to become Britain’s largest independent manufacturer and hirer of portable and modular accommodation.
Why Build Your Career with Wernick Group? Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future. Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services. Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success. Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning. Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications. Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.
Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee. With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals. Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression. The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team. The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company. Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development. By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.
Our benefits
Your Future with the Wernick Group At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.
Vacation, Paid time off
Retirement plan and/or pension
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Life insurance
Long service recognition
Free parking or Discounted parking
Employee Assistance Scheme
Wellbeing Scheme
Shopping Cashback
Work With Charities
Social Opportunities
Annual Rise
Profit Share
Employee Recognition Scheme
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Long service awards
Service recognition increases to annual leave
Powered by
