This job expired on 3rd February 2025
Regional Manager, North West (Lancashire Region)
We are a large Care Home provider consisting of 35 Care Homes in the North and Northwest of England, celebrating 18 years of excellence in providing a happy and homely environment for our residents. We specialise in all areas of Nursing, Dementia and Residential Care. Our vision is to deliver the best possible person centred care to all of our residents so that they can feel, safe, happy and secure – we want our homes to be their homes.
We are looking for a dedicated and experienced Regional Manager to lead our team within the Lancashire region (6 Homes in Blackpool, Preston and Blackburn). You will ensure the efficient delivery of our 3 pillared approach of People, Quality and Performance by effectively managing and supporting our team of Registered Home Managers. Naturally, it is important you share our Company Values of Family, Honesty and Respect. Whilst we are a large organisation with ambitious growth plans we still very much have a family feel. We are honest in all of our communication together with having the upmost respect for all of our colleagues.
About the role
People:
To lead and mentor a team of Registered Home Managers across the region, fostering a culture of teamwork and collaboration to ensure key metrics under our 3 pillared approach are being achieved.
To work closely with colleagues in Operations, People, Quality and Finance to align with company objectives and strategic plans.
To build and maintain good relationships with external stakeholders to ensure effective communication.
Quality:
Ensure compliance with regulatory standards, policies, and procedures governing our care homes through regular audits and inspections to maintain ‘Good’ CQC ratings.
Maintaining the smooth operation of the Home's Quality Management System through regular reviews and audits, together with ensuring sustained progression with the Home’s Improvement Plans.
Performance
To ensure homes within the region are performing in line with their budgets with regular review of the financial accounts, particularly around Occupancy and Wage Cost.
Skills:
Proven experience in a senior management role specifically within a care home group is essential.
Whilst not essential, a clinical qualification (RGN/ RMN) would be advantageous.
Successful track record of managing multi-site operations and leading teams to achieve strategic objectives.
Strong knowledge of CQC regulatory requirements and standards relevant to care homes.
Exceptional leadership, communication, IT, and people skills.
Ability to analyse data, identify trends, and make informed, data-driven decisions to enhance performance.
Commitment to delivering high-quality care and promoting the well-being of residents.
Familiarity with IT systems and industry specific digital software.
Willingness to travel within the region and to other locations as required.
If this sounds like the role for you then please apply following the link. We will be reviewing applications at the time of submission so please don't wait for the closing date to apply.
We will be holding an Assessment Day for this role which will take place w/c 03 February 2025 in Blackburn.
Strictly no agencies please.
We look forward to welcoming you to our We Care family.
What you will need
Required criteria
- Proven experience in a senior management role specifically within a care home group setting.
- Successful track record of managing multi-site operations and leading teams to achieve strategic objectives.
- Valid UK Driving Licence
- Right to Work in UK
We Care Group
We Care Group is an award-winning specialist care provider with a long-standing reputation for providing outstanding person-centred care to residents across the North and Northwest of England.
We treat all of our residents as individuals. We care about their unique needs as well as their likes and dislikes, hobbies and past times. We make sure every one of our residents is provided with a completely personalised care plan; giving them dignity, choice and independence in a home from home environment. Our reputation is built on more than 15 years of experience in care and we work hard to make sure that all of our homes provide a safe, homely and happy setting for residents – we want our homes to be their homes. This also means that all of our 30 homes are completely unique, designed to meet the individual needs of our residents and make the most of the home environment and its surroundings. Each home has a dedicated team delivering round-the-clock care to meet the varying and often complex needs of our residents. We continually invest in our homes and this, as well as our rigorous quality and safety standards, enables us to ensure our homes meet our exceptionally high standards and deliver the best support and care to residents.
As a family run business, we treat our people like they deserve to be treated; with dignity, compassion and respect. The principles of equality and inclusion are at the heart of everything we do and we are committed to creating a workplace community where everyone is treated fairly and which is representative of the people that we support. We work hard to create a caring and welcoming environment for our residents based on our core values of privacy, independence, dignity and choice. We do the same for our people; nurturing their talents and celebrating their uniqueness to create a diverse, inclusive workplace where there are opportunities for everyone to grow and thrive. We want our people to be themselves; bringing their best self to work so that they can provide the best care. That’s why we have a dedicated training course in equality and inclusion for our teams and operate a fair and open recruitment process. We also offer competitive rates of pay, flexible working hours, free uniforms and a range of benefits. And we want you to be part of our future, helping us to grow as a family and put our residents and team members at the heart of everything we do.
Our benefits
We Care Group is a family of people passionate about delivering the very best care. As well as caring for our residents, we care for our teams. We invest in their learning and development, support them in their career progression and put their health and wellbeing at the heart of our approach. And we want our people to love what they do. So in addition to ongoing training and support, we offer savings on everyday expenditure to all our home teams through the online platform, Staff Treats; the leading employee benefits and discounts provider in the UK. Each month team members will have access to discounts at over 3,000 brands such as Vue, Apple, M&S, Zara and Starbucks plus savings in dining, movies, vacations, technology and groceries as well as e-vouchers and cashback. All team members have the opportunity to receive monthly and annual performance-related bonuses and we also provide free uniform and DBS checks. But we don’t stop there. We think our people are the best at what they do and we celebrate this through our monthly recognition scheme and our annual celebratory recognition event.