Deputy Manager
We Care Group
We Care Group are a family owned company. Founded on the tradition of healthcare excellence, we bring a combination of the highest quality health care services and experienced, compassionate and dedicated staff to all of our nursing and care homes
We offer a warm, supportive and uplifting environment, where our residents are able to maintain their own individuality and feel at home. We take pride in being both small enough to care and large enough to be able to care. After all, we believe in ‘caring for our loved ones, like they cared for us!’
Are you looking for a fresh challenge? Wanting to take the next step in your healthcare career? Then look no further..
Job Overview
You will be ultimately taking responsibility of the care and wellbeing of our residents which includes making sure their physical, emotional and social needs are met but also leading, motivating and mentoring your team of carers.
Responsibilities include supporting and monitoring our care team, formulation of staffing Rota’s, compilation of care plans, shared on call responsibilities with the home manager.
Supporting the home manager during supernumerary shifts to monitor and review standards of care and performance in order to meet CQC regulations. The successful candidate will support the Registered Manager by promoting excellent care delivery.
Promoting all our residents’ independence, dignity and choice is extremely important to us and this will come naturally to you. Maintaining accurate records is very important and you will have an eye for detail, to enable if any problems arise you are well equipped and ready to deal with this.
Benefits
We offer the following benefits once you join our team;
DBS costs covered and uniform provided by Employer
Employer Contributory Pension of 3%
Employee Assistance Programme
Blue Light Card Scheme
Company Events (such as Care Awards)
Employee Competitions with Love2Shop Vouchers
Buddy System (£200)
Employee of the Month (£100)
Refer a Friend (£150)
Free Tea/Coffee and Soup/Sandwiches
Free On-Site Parking
About the role
Responsibilities and Duties of the Job
To deputise for the function of the Home Manager during their absence, while always supporting the decisions made by the Home Manager.
To maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
To manage the service in accordance with standards agreed with Home Manager, the Registered Provider, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Registered Provider.
Be responsible for promoting and safeguarding the welfare of those individuals they support.
Ensure residents are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
The efficient and effective day-to-day management of the human resources involved in providing care through the staff team and ensuring that the required standards are maintained.
Ensuring all recording systems and organisational documentation are of a high standard and kept up to date.
To ensure all We Care Group staff receive formal supervision and appraisals.
Oversee the duty rota monthly in advance ensuring the correct skills and numbers on duty.
Develop effective working relationships with all employees within We Care Group.
Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people in the service.
Work within the relevant Code of Conduct, e.g. NMC.
Seek opportunities for personal and professional growth.
Be registered with the relevant body and work within the Code of Conduct.
Obtain the relevant qualifications required to work in the deputising role, e.g., management qualification commensurate with the role.
Attend statutory training and any other training as directed by the management
Our Value-Based Personal Qualities
Working Together
Involve our residents, family, external agencies & colleagues.
Speak up when things go wrong.
Respect and Dignity
Understand person-centered care and can demonstrate treating people as individuals and respecting choices.
Promoting independence and encouraging appropriate risk-taking.
Everybody Counts
Ensuring no one is discriminated against or excluded.
Understand human rights and impact on care delivery.
Facilitating people to ‘speak up’ about concerns and acting upon them.
Commitment to Quality of Care
Striving for quality in everything we do recognising and understanding what quality in care means for people within our homes.
Being accepting about criticism and focusing on improvement.
Being open to new opportunities for learning and identifying the limits of skills and knowledge.
Compassion
Treating people with kindness.
Understanding the importance of empathy in all areas of employment.
Understanding the values of others and always providing a caring service.
Improving Lives
Focus on how things could be done better and sharing ideas.
Understanding of wellbeing and what is important to our residents.
Improving outcomes for people.
Ensuring appropriate services are provided for our residents.
Please note that the duties and requirements in this job description may change as the needs of our services users and homes change. They may also change to align with future policies.
What you will need
Required criteria
- Right to live and work in the UK
Professional skills you’ll need for this job opportunity
Establishing Rapport With Clients
Managing Integrated Teams
Ability to Identify and Anticipate needs
Legislative Compliance Skills
We Care Group
We Care Group is an award-winning specialist care provider with a long-standing reputation for providing outstanding person-centred care to residents across the North and Northwest of England.
We treat all of our residents as individuals. We care about their unique needs as well as their likes and dislikes, hobbies and past times. We make sure every one of our residents is provided with a completely personalised care plan; giving them dignity, choice and independence in a home from home environment. Our reputation is built on more than 15 years of experience in care and we work hard to make sure that all of our homes provide a safe, homely and happy setting for residents – we want our homes to be their homes. This also means that all of our 30 homes are completely unique, designed to meet the individual needs of our residents and make the most of the home environment and its surroundings. Each home has a dedicated team delivering round-the-clock care to meet the varying and often complex needs of our residents. We continually invest in our homes and this, as well as our rigorous quality and safety standards, enables us to ensure our homes meet our exceptionally high standards and deliver the best support and care to residents.
As a family run business, we treat our people like they deserve to be treated; with dignity, compassion and respect. The principles of equality and inclusion are at the heart of everything we do and we are committed to creating a workplace community where everyone is treated fairly and which is representative of the people that we support. We work hard to create a caring and welcoming environment for our residents based on our core values of privacy, independence, dignity and choice. We do the same for our people; nurturing their talents and celebrating their uniqueness to create a diverse, inclusive workplace where there are opportunities for everyone to grow and thrive. We want our people to be themselves; bringing their best self to work so that they can provide the best care. That’s why we have a dedicated training course in equality and inclusion for our teams and operate a fair and open recruitment process. We also offer competitive rates of pay, flexible working hours, free uniforms and a range of benefits. And we want you to be part of our future, helping us to grow as a family and put our residents and team members at the heart of everything we do.
Our benefits
We Care Group is a family of people passionate about delivering the very best care. As well as caring for our residents, we care for our teams. We invest in their learning and development, support them in their career progression and put their health and wellbeing at the heart of our approach. And we want our people to love what they do. So in addition to ongoing training and support, we offer savings on everyday expenditure to all our home teams through the online platform, Staff Treats; the leading employee benefits and discounts provider in the UK. Each month team members will have access to discounts at over 3,000 brands such as Vue, Apple, M&S, Zara and Starbucks plus savings in dining, movies, vacations, technology and groceries as well as e-vouchers and cashback. All team members have the opportunity to receive monthly and annual performance-related bonuses and we also provide free uniform and DBS checks. But we don’t stop there. We think our people are the best at what they do and we celebrate this through our monthly recognition scheme and our annual celebratory recognition event.
Vacation, Paid time off
Retirement plan and/or pension
Flexible schedule
Employee development programs
Free parking
Referral bonus
Open office
Company retreats
Competitive salary
Long service recognition
Perks Card
Wellbeing Scheme
Shopping Cashback
Social Opportunities
Employee of the Month
Employee Recognition Scheme
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