Head of Control Centre Operations
Ventus Energy Limited provides turnkey asset management services to the global offshore wind industry. The HV Control Centre (HVCC) delivers a key role within Ventus Energy’s Asset Management Division. It provides a range of critical functions such as real-time / near-time operations, remote monitoring, and coordination of safety management activities, being offered as part of an overall turnkey package for Onshore/Offshore Windfarms and Offshore Transmission Networks (OFTOs).
The Head of Control Centre Operations is a key leadership role, overseeing all operational duties within the HVCC. The job holder will function as a key interface with other operational management and project roles within the Asset Management Division. The job holder will be responsible for leading the function by ensuring that the HVCC is adequately equipped and resourced to deliver 24/7 HVCC operations in accordance with requirements of all relevant Asset Management Agreements.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
The Head of Control Centre Operations will have responsibilities for the following.
1. Effective engagement with the Director of Operational Technology, Director of Operations, Head of HV O&M, Head of HV Commissioning Projects, Head of Network Operations, hereafter referred to as the leadership of the Asset Management Division (AMD) to fully understand the requirements of the HVCC when delivering upon the services set out within Ventus Energy’s Asset Management Agreements.
2. Effective engagement with the AMD Leadership Team to determine key performance indicators necessary to monitor quality-of-service provision and to quickly identify areas for improvement.
3. Effective engagement with the AMD Leadership Team to evaluate future direction, diversification of services and general growth of the HVCC, ensuring that service offerings remain best in class and relevant to industry needs.
4. Effective engagement with the AMD Leadership Team to define the necessary policies, procedures and solutions required to enable the HVCC to provide robust internal and external service offerings.
5. Implement the policies, procedures and solutions resulting from point four above.
6. Lead the HV Control Engineer Team by providing line management support through promotion and maintenance of a positive working culture and healthy work life balance.
7. Ensure that the HV Control Engineer Shift Rota is effectively managed and maintained to maximise availability of Control Centre staff in line with HVCC service offerings.
8. Ensure HV Control Engineer competencies and skills sets are maintained and developed to advance individual and team performance.
9. Ensure that competency and capacity deficits are identified quickly by addressing gaps through training and/ or recruitment.
10. Ensure that Outage Requests are processed and delegated to the appropriate HV Control Engineers based on competencies and staff capacity.
11. Ensure that Authorisations remain valid and at appropriate standard and quantity to maintain adequate provision of service.
12. Establish and maintain internal and external forums in relation to the HVCC function to aid near-time, real-time and future operations.
13. Work in conjunction with the ICT Manager to ensure that the necessary networking and IT arrangements in are place for the provision of remote access to client SCADA platforms. Support the planning, delivery, and maintenance of a centralised SCADA Platform to facilitate enhancement and scalability of service offerings in line with future business needs.
14. Ensure that the HVCC function is maintained within the Ventus Energy Business Continuity Plan (BCP) confirming operational availability in line with disaster recovery scenarios set out within the BCP.
15. Lead the engagement with clients on operational matters concerning the HVCC and represent Ventus Energy and / or clients with key industry stakeholders such as National Grid ESO, UK DNOs, OFTOs and other relevant parties.
16. Engage effectively with the Business Services Manager and HR Partner to ensure appropriate management of issues in a timely manner.
Primary Targets & KPIs
Support Company in achieving stated KPIs.
Support reporting processes by regularly identifying opportunities for improvement, and ensuring that near misses, safety observations, concerns or risks are reported in a timely manner.
Stakeholders
· External: Clients, supplier chain partners, third party interfaces
· Internal: All departments across Ventus Energy
o Business Development & Tendering Department
o HV Operational Business Units
o Finance Team
o Business Services Team
o Projects Business Unit
o Ventus Holding group companies.
QUALIFICATIONS, EXPERIENCE AND PROFILE
Essential
Strong and demonstratable background working in a near-time and/or real-time operational role where daily operational management, quick decision-making and effective problem-solving skills are required.
A strong customer focus with a sound understanding of the Ventus Energy business and global offshore renewable energy sector.
Previous experience of team leadership and personnel management.
Previous experience of working within or providing support to a senior leadership team with the ability to influence outcomes.
Previous experience of working as a team member on a windfarm and a sound understanding of various stakeholders involved in windfarm management.
Strong organisational skills with the ability to react to shifting business priorities by managing workload effectively in line with competing business demands.
A problem-solving attitude and solutions driven individual with strong influencing skills.
The ability to set, monitor and evaluate individual and team targets and objectives in line with business goals.
Previous experience of possessing a strong commercial awareness through contract management or by working to a defined contractual scope.
Previous experience of finding successful outcomes through effective conflict resolution.
Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Project) and common IT practices.
Excellent written and oral communication skills with a strong attention to detail.
Ability to communicate effectively during engagements with internal and external stakeholders.
Self-motivated with enhanced ability to effectively motivate and mentor others.
Valid Driving License.
Valid UK and/or EU Passport.
Commitment to Continuing Professional Development.
Desirable
Experience working within the electricity utility sector or private/commercial electricity network design/construction/operations/consultancy industry.
An authorisation (either current or previous) under a safe system of work for operation and execution of work on transmission and distribution electricity networks (e.g. – Senior Authorised Person or Control Person)
A good understanding of the UK electricity industry and the roles of the various stakeholders (i.e., DNO, Generator, System Operator, Regulator etc.)
Qualifications
It is desirable for candidates to be professionally qualified in an electrical engineering discipline; however significant and demonstrable industry experience is equally valid as an alternative to applicable engineering qualifications.
What you will need
Required criteria
- Strong and demonstratable background working in a near-time and/or real-time operational role where daily operational management, quick decision-making and effective problem-solving skills are required.
- A strong customer focus with a sound understanding of the Ventus Energy business and global offshore renewable energy sector.
- Previous experience of team leadership and personnel management.
- Previous experience of working within or providing support to a senior leadership team with the ability to influence outcomes.
- Previous experience of working as a team member on a windfarm and a sound understanding of various stakeholders involved in windfarm management.
- Strong organisational skills with the ability to react to shifting business priorities by managing workload effectively in line with competing business demands.
- A problem-solving attitude and solutions driven individual with strong influencing skills.
- The ability to set, monitor and evaluate individual and team targets and objectives in line with business goals.
- Previous experience of possessing a strong commercial awareness through contract management or by working to a defined contractual scope.
- Previous experience of finding successful outcomes through effective conflict resolution.
- Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Project) and common IT practices.
- Excellent written and oral communication skills with a strong attention to detail.
- Ability to communicate effectively during engagements with internal and external stakeholders.
- Self-motivated with enhanced ability to effectively motivate and mentor others.
- Valid Driving License.
- Valid UK and/or EU Passport.
- Commitment to Continuing Professional Development.
Desired criteria
- Experience working within the electricity utility sector or private/commercial electricity network design/construction/operations/consultancy industry.
- An authorisation (either current or previous) under a safe system of work for operation and execution of work on transmission and distribution electricity networks (e.g. – Senior Authorised Person or Control Person)
- A good understanding of the UK electricity industry and the roles of the various stakeholders (i.e., DNO, Generator, System Operator, Regulator etc.)
Ventus Energy
At Ventus Energy, we are dedicated to transforming the future of High Voltage engineering through innovative solutions and a commitment to quality and safety. Our mission is to drive engineering development and innovation. We’re an organisation proud to hold extensive technical and field experience within our Senior Management Team, delivering a quality approach to all our business services. We strive to build enduring partnerships, maintain a culture of integrity and excellence, and champion sustainability in every project we undertake. By leveraging our expertise and passion, we aim to create a brighter, more efficient, and sustainable energy landscape for generations to come.
Established in 2021 in the UK, our team operates across the globe and has more than 100 years’ experience within the energy sector. Having built a strong reputation across challenging environments, we are a preferred supplier for onshore and offshore high voltage services, trusted for our breadth of skills and competencies across the energy sector. We specialise in a range of high voltage solutions including operations and maintenance, electrical safety management and coordination through our Control Centre, high and extra high voltage jointing, and 24/7 emergency support for fault and repairs.
Our benefits
JOIN US IN CHANGING THE WORLD We are on a mission to optimise the performance of high voltage networks, making the wind energy sector more sustainable for this generation and the next
Health insurance
Vacation, Paid time off
Retirement plan and/or pension
Flexible schedule
Employee development programs
Opportunity to travel
Remote working
Free parking
Open office
Competitive salary
Work With Charities
Hybrid Working
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