Food and Beverage Supervisor
At Trim Castle Hotel, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.
About the role
Duties and Responsibilities of the Role:
Supervise, train, and motivate F&B staff.
Create staff schedules and ensure adequate staffing levels to meet operational needs.
Ensure exceptional customer service by interacting with guests, addressing concerns, and resolving issues promptly.
Maintain a welcoming atmosphere and ensure guests have a positive dining experience.
Handle reservations, special requests, and VIP guests.
Oversee day-to-day operations, including opening and closing procedures.
Monitor cleanliness, organisation, and maintenance of the restaurant or bar area.
Ensure compliance with health and safety regulations and food hygiene standards.
Manage inventory levels and order supplies to maintain appropriate stock levels.
Conduct regular inventory audits to minimise waste and shrinkage.
Provide ongoing training to staff on service standards, product knowledge, and upselling techniques.
Ensure stock rotation occurs and stock is 'held' in the correct manner, recording any wastage
Attend relevant staff meetings
Ensure all drinks or food requests are billed correctly.
To conduct regular inventories of stock, glassware & other supplies and ensure tight control of these items
Foster a culture of continuous learning and development among the team.
Identify training needs and coordinate training sessions as necessary.
Ensure the department's maintenance and cleaning schedule is adhered to, ensuring all work surfaces, shelves, floors, walls, sinks, cupboards etc are cleaned to a high standard.
Adhere to all regulations in respect of health and safety
Any other duties as directed by members of the management team
Requirements for the role:Proven experience as an F&B Supervisor or similar role in the hospitality industry.
Strong leadership and interpersonal skills.
Excellent communication and customer service skills.
Knowledge of food and beverage operations, including service techniques and menu items.
Familiarity with inventory management and cost control procedures.
Ability to work under pressure and handle multiple tasks simultaneously.
Flexibility to work evenings, weekends, and holidays as required.
What you will need
Required criteria
- Right to live and work In Ireland
- Proven experience as an F&B Supervisor or similar role in the hospitality industry.
Trim Castle Hotel
Welcome to Trim Castle Hotel, a place where history meets modern elegance, located in the legendary Boyne Valley with stunning views of the magnificent Trim Castle.
Trim Castle Hotel is a luxurious 4-star hotel situated in the historic Boyne Valley, offering stunning views of the magnificent Trim Castle. This elegant hotel merges history with modern comfort, providing guests with numerous opportunities to explore ancient sites, enjoy scenic walks, and partake in outdoor adventures along the River Boyne. The hotel boasts a range of accommodations, including elegant suites and guestrooms, along with facilities for weddings, corporate events, and fine dining. Its location and amenities make it an ideal destination for those seeking a blend of history, beauty, and comfort. We employ over one hundred staff members. We know that the hospitality business is all about people and that this includes both the experience of our guests and the experience of our team. The hotel prides itself on its retention of an experienced and skilled team. All employees have an opportunity for further training and further hospitality career development. We offer flexible working hours to our team members.
Working at Trim Castle Hotel offers a unique opportunity to be part of a dynamic team in a luxurious 4-star setting. Employees enjoy a vibrant work environment that blends historical elegance with modern amenities. The hotel's commitment to excellent service and guest satisfaction provides a rewarding atmosphere for career growth and development. Staff members are encouraged to engage with the rich history and beautiful surroundings, making it an ideal workplace for those passionate about hospitality and customer service. Opportunities for professional growth and development are encouraged, with a focus on nurturing skills and talents in the hospitality sector. The diverse range of services offered by the hotel, from events to fine dining, means employees can gain experience in various aspects of hotel management and guest services.
Our benefits
Working at Trim Castle Hotel comes with a range of benefits, including a dynamic and supportive work environment, opportunities for professional development, and the chance to work in a historically rich and aesthetically pleasing setting. The hotel emphasises teamwork and personal growth, offering an enriching experience for those passionate about hospitality.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Flexible schedule
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Preferential room rates
Family and friends rates
Discount in gift shop
Free meals during shifts
Wellbeing Scheme
Work With Charities
Social Opportunities
Employee of the Month
Employee Recognition Scheme
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