Food and Beverage Server
Food and Beverage Server
Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?
We are currently looking for a Food and Beverage Server to join us!
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.
Job purpose:
To maintain standards of service within the Food & Beverage Department with particular attention to guest satisfaction and cleanliness
About this role
Main duties and responsibilities:
Ensures orders of food and beverage are served promptly in accordance with hotel standards
To ensure exemplary hospitality to the guest at all times
To be fully conversant with systems and ensure that all guest bills are posted correctly
To ensure that every up-selling opportunity is acted upon
Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days
To work to an agreed rigid cleaning procedure
Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs. In the absence of your Supervisor/Manager take the responsibility to ensure the outlet is run to the set standard
To attend all relevant training as and when required
To develop and maintain good working relationships with all departments in the hotel
To report all maintenance faults to the Maintenance Department and follow the remedy through. Report any loss or severe damage to management
To ensure minimal wastage within the food and beverage area
To show willingness to take on additional responsibilities when necessary
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To ensure total standards relating to security are maintained with emphasis on the following:
Liquor stocks
Hotel equipment
Keys
Floats
Glasses
To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
Licensing laws
Fire regulations and procedures
Health and safety regulations
First aid procedures
Food hygiene regulations
To ensure that the company’s dress code and grooming policy is adhered to at all times
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/General Manager/Deputy General Manager
What you will need
Required criteria
- Right to work in the UK
Desired criteria
- Hospitality experience
