Restaurant Manager
This is an excellent opportunity for an experienced restaurant manager to be part of an exciting hotel and restaurant rebrand – a perfect opportunity to put your own creative stamp on service delivery in a 4 star boutique hotel restaurant.
We are looking for a hardworking, driven individual with a passion for food, beverage and amazing customer service!
Whilst your focus will be predominantly on the restaurant dinner operation initially, your responsibility as manager will be over the whole restaurant operation which includes breakfast, Sunday lunch and occasional restaurant events.
About the role
An overview of your duties:
· Strategic planning for the restaurant, working closely with sales and marketing to maximise covers and ensuring staff are highly trained and motivated to deliver consistent service excellence
· Along with the kitchen team, plan and co-ordinate menus on a seasonal basis
· Ensure all staff have excellent product knowledge
· Inspire and motivate your team and encourage their ongoing development
· Work with senior management to set targets
· Respond to customer queries and complaints in a timely manner
· Assist with departmental recruitment, inductions and HR related issues when necessary
· Build excellent relationships with your customers, encouraging them to return time and time again
· Check stock levels, organize purchasing of stock, and ensure it is stored and maintained
· Ensure a high level of cleanliness throughout the restaurant
What you will need
Required criteria
- An excellent level of written and spoken English
- An understanding of profit and loss, purchasing and driving sales
- Impeccable customer service, problem solving and communication skills
- A genuine passion for great food, drink and service
- At least 2 years’ experience as a restaurant manager
Desired criteria
- Experience of a hotel environment would be beneficial but not essential
Professional skills you’ll need for this job opportunity
Team Management
Hospitality
Exceptional Customer Service Skills
Teamworking
The Malone Hotel
The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay. The Guinness is perfectly poured in our Greyhound bar – enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant. Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family. Relax and unwind with us. A warm Irish welcome to you!
We are always looking for enthusiastic and talented individuals to join our team. As a family owned hotel, you're not only part of the team, you're part of the family. Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another. The Malone inspires its teams to live by the company's core values; - Treat people really well - Openness, trust and understanding - The highest standards - Perseverance and enjoyment - One step ahead - Flexibility Internal development and progression is key to our success, having been in business for 30 years.
Our benefits
We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.
Vacation, Paid time off
Performance bonuses
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Free parking
Open office
Competitive salary
Preferential room rates
Family and friends rates
Long service recognition
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