Human Resources Officer
Human Resources Officer
Human Resources Officer
Salary Range: Points 28-30, £27,554.97 - £28,795.45 per annum (pro rata)
Hours: 39 per week
Duration: Permanent
Location: Remote/home working with requirement to attend meetings and occasionally work at The Action Group’s Office in Edinburgh. Travel to this location from home is not covered.
We are a small team of enthusiastic HR practitioners who are committed to the work we do. We are looking for a colleague who is resourceful, takes initiative and has excellent administrative skills including careful attention to detail. We also need someone with strong organisational skills, a passion for customer care and the ability to manage a workload with multiple deadlines.
Requirements
You must have excellent communication, organisation and interpersonal skills, with the ability to problem-solve, manage competing priorities and work effectively in a fast-paced environment. You should be approachable, professional and able to handle confidential information with discretion.
Previous experience in an HR role, together with a sound understanding of HR processes and employment legislation, would be highly desirable. Experience supporting managers with employee relations matters and working with HR systems would also be advantageous.
Applying Information
To apply, please read the job description and submit your CV with a short personal statement for consideration by Friday 6th November.
Interviews will be held on the 19th November at our office in Granton, Edinburgh - The Prentice Centre, 1 Granton Mains Avenue, Edinburgh, EH4 4GA
About this role
A fantastic opportunity has arisen for the right candidate to join The Action Group as an HR Officer. The successful candidate will play a key role in supporting the day-to-day HR function, providing guidance and assistance to managers and employees, and ensuring HR processes are delivered effectively and in line with company policies and best practice.
1. HR Support
To ensure the accurate processing and recording of all employee information and documentation including:
a) Inputting absence data onto Cascade and generating absence reports for key stakeholders
b) Providing regular updates to Team Managers regarding staff absences through the production of a monthly Bradford Factor report (and any other absence reports or employee process updates)
c) Monthly HR report to Payroll for holidays
d) Monthly carry forward of annual leave and managing annual leave queries from employees
e) Processing salary increases and increments, providing accurate information to Payroll
f) Annual Gender Pay Gap report (with assistance from HR Advisor)
g) Annual Accruals reporting (with assistance from HR Advisor)
h) Providing and presenting statistics as required for reporting purposes by senior managers – mostly in the form of the Quarterly Stats as the lead
i) Oversee any future responsibilities as may be required in accordance with changes to immigration laws, visa regulations, and sponsorship requirements, ensuring full compliance with evolving legal and policy frameworks (with assistance from HR Advisor)
j) Assisting with SSSC reminders as needed
k) Training new users in the basic functions of Cascade (e.g. site navigation, running queries)
l) Creating and maintaining new Cascade reports, workflows and screen configurations as required
m) Processing invoices and providing accurate information to Payroll
n) Ensuring that employee files (both paper copies and computerised records) are kept up to date and secure
o) Providing information to employees with regard to their terms and conditions
p) Assisting with processing statutory entitlements e.g. flexible working requests, parental leave (with assistance from HR Advisor)
q) Supporting the team in a range of projects and initiatives as they arise
r) Assisting in the preparation of offers of employment and other contractual documentation for employees.
s) Assisting with and providing cover for the Recruitment Officer during periods of high demand, absence, or other types of leave.
t) Assisting in the processing and sign off contract amendments, providing accurate information to Payroll
u) Assisting in the processing and sign off starters and leavers, providing accurate information to Payroll
v) Assisting in the management of the shared HR inbox and allocating emails to the appropriate team member
2. General duties
In addition to the above, your role also requires you to:
a) Carry out duties in accordance with The Action Group standards, policies and procedures.
b) Support Senior Manager Human Resource in the development of the Human Resource department’s services.
c) Communicate in a helpful, positive and friendly manner with all internal and external customers of the HR service
d) Support appointed investigating officers in their duties under The Action Group disciplinary standards as and when required.
e) Undertake any other duties as assigned
3. Confidentiality
· High standards of confidentiality are required in relation to the roles, tasks and responsibilities described above.
4. Support & Reassurance Received
· The post holder will regularly meet their line manager for support & reassurance meetings as outlined in The Action Group’s support & reassurance policy.
5. Amendments
· This job description is not intended to be exhaustive and the post holder may be required to perform other duties on occasion.
· This job description may be amended following discussions with the post holder and with approval from the HR Manager.
What you will need
Required criteria
- Acceptance and support of The Action Group’s values
- Demonstrates outstanding customer service skills
- Demonstrates a proactive approach to job responsibilities
- Hard working and self-motivated.
- Strong administrative skills.
- Experience in using a variety of software packages including Microsoft Word, Outlook and Excel
- Good prioritisation and time management skills
- Good verbal and written communication skills
- Ability to prioritise and manage a busy workload.
- A professional and credible approach to tasks and problems.
- Well organised
- Helpful and approachable manner.
- Good team player.
- An eye for detail.
- Available to work hours over five days – Monday to Friday
Desired criteria
- Experience in a customer facing role.
- Forward thinking and creative.
- Awareness of safer recruitment practices.
- Experience of HR or recruitment administration.
- Certificate in Personnel/HR Practice or equivalent qualification.
