All in Edinburgh Manager
Post: All in Edinburgh Manager
Base: A mix of office, home working, and community-based
Line Managed by: Development Manager
Salary: SP33-35 £31,418.76 - £32,943.95 per annum
Hours: 39 per week
This is an exciting opportunity for someone with strong organisational and people skills to lead a dedicated team within our All in Edinburgh Supported Employment Service, who support individuals with disabilities and long-term health conditions to gain, sustain and progress in paid employment. The role focuses on team management, leadership, performance management, and overseeing service delivery, as well as data analysis and reporting, and processing claims for income from our funders.
To learn more about our recruitment process please click the link 🔗 - Our Recruitment Process
To support our commitment to a fair and inclusive recruitment process, we invite all candidates to optionally complete the
🔗 - Equal Opportunities Form for Applicants
🔗- Equality Statement | The Action Group
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.
If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.
The Action Group Recruitment 📧 recruitment@actiongroup.org.uk 📞 0131 285 5207
About the role
Main Purpose
The main purpose of this post is to provide leadership to a team of Employment Advisors within the All in Edinburgh service, which is part of the Edinburgh Supported Employment Consortium.
They will retain overall responsibility for project implementation, team management and performance – particularly in relation to the consortium outcome performance and the risks of to The Action Group of failing to meet agreed outcome targets.
The post holder will directly line manage this team.
This role is primarily focused on the management and organisation of the team, not on service delivery. The post holder will undertake a small element of direct client support work, in order to retain links with clients and provide on-the-job coaching and support for the staff they manage.
The main duties for this post are detailed below using the following 3 headings.
1. Team Leadership (50%)
2. Staff Management (45%)
3. Supporting Clients (5%)
The percentage figure after each heading is the approximate proportion of work time that we anticipate the post holder will spend working on each area.
In addition, there is a fourth section called ‘General Duties’ that apply to all staff in The Action Group.
1. Team Leadership responsibilities (of whole team) (50% of time)
a. Determine specific Team objectives (in conjunction with Development Manager, Action Group Strategic Objectives, TAG Business Plan and the Consortium Delivery Manager)
b. Lead by example, to set a positive and empowering ethos within the team; trying to ensure that high morale is maintained throughout team, particularly with respect to the continuous degree of change management required within the role
c. Take the lead in ensuring that all identified targets and outcomes for the service are met and the additional responsibility in relation to outcome payments through consortium work.
d. Take responsibility for any operational issues, decisions etc. that affect the Team as a whole (e.g. assigning advisors, monitoring staff diaries, ensuring team monitoring returns such as expenses, timesheets etc., are completed on time)
e. Act as an effective 3-way communication conduit between Senior Manager, Team members and the Consortium Delivery Manager (e.g. incident reporting and coordinating regular team meetings)
f. Manage the consortium referral system to ensure that the appropriate clients have access to the consortium service in relation to All in Edinburgh
g. Manage the workload and performance of the staff team to ensure that all clients receive the level of service which All in Edinburgh promises, and in line with the set deadlines and targets in relation to the consortium
h. Carry our relevant financial and information management, in line with TAG and consortium policies and procedures (e.g. project & funding administration)
i. Answer queries from both within and outside The Action Group regarding funding and service statistics, and cooperate fully in funders’ attempts to monitor the project. This may include the compiling of financial returns to funders.
j. Undertake required administrative duties connected with the project
k. Ensure that all team management functions are carried out effectively
l. From time-to-time, the post holder may be asked to ‘act-up’ for their line manager, in order to cover short-term absences
2. Staff Management responsibilities (of direct reports) (45% of time).
a. Work with Development Manager to organise and lead recruitment process for team vacancies
b. Thoroughly induct all new direct reports in team
c. Take responsibility for all aspects of performance management of staff within own sphere of line management, including objective setting, appraisal /personal development planning, and managing all absence and capability issues as well as agreed consortium outcome objectives.
d. Delegate work according to individual team member strengths, fairly, transparently and effectively, to make the best use of individual team members skills and abilities
e. Provide pro-active and ongoing coaching and mentoring for each direct report
f. Consistent provision of regular and effective supervision and support (including honest and timely performance feedback)
g. Supervise Employment Support staff, students and temporary staff working within own team
3. Supporting Service Clients (5% of time)
NOTE – Given the small amount of time we expect the post holder to spend on this area of responsibility, the focus of these types of activities will be on supporting, mentoring and working alongside staff, as well as retaining links with clients, rather than regularly doing this type of work
WORK WITH CLIENTS
a. To facilitate employment opportunities for individuals by close liaison with existing referral agencies and consortium referral sources.
b. To get to know and understand individual clients and their employment needs and preferences through a comprehensive vocational profiling approach.
c. To undertake assessments of clients' employment needs and hold appropriate planning meetings for the delivery of support.
d. To undertake assessments of clients' financial circumstances and hold appropriate joint meetings to explain the possible consequences of paid employment on clients' benefit entitlement.
e. To be involved in the selection of a job or occupation which would most appropriately fit the needs of the client.
f. To be involved in selecting and implementing appropriate training programmes for the individual, including training on site after the client has secured employment so that they become competent in both job and job related skills, and accommodated to the work culture.
g. To monitor and record training progress.
h. To be responsible for reporting in verbal and written form on clients' progress.
i. To arrange ongoing support for clients who require a backup service where appropriate.
j. To refer clients to other agencies who can offer specialised skills training where appropriate.
k. To participate in a multi-professional approach to service delivery and liaise with other staff. This includes liaising with Consortium members as well as other voluntary groups and statutory agencies.
l. To co-operate fully with any monitoring of the project in line with funding requirements or objectives.
m. To liaise with clients’ carers and family.
n. To periodically monitor client performance at the workplace.
o. To provide additional support to clients out with the work place when required.
p. To carry out regular evaluation reviews as part of The Action Group’s Quality Improvement Strategy.
WORK WITH EMPLOYERS
q. To be responsible for locating paid jobs in integrated settings by undertaking both direct and indirect marketing to employers, utilising a range of selling techniques and strategies.
r. To promote and raise awareness among potential employers by participating in and conducting employer presentations, exhibitions and seminars.
s. To negotiate with employers on behalf of clients to ensure that their rate of pay is at least equal to the National Minimum Wage and that their terms and conditions are the same as their fellow workers, including their full employment rights.
t. To provide disability awareness training and equal opportunity advice to employers and their employees.
u. To conduct a comprehensive job analysis at the workplace for each potential job vacancy.
v. To liaise with employers on a regular basis to ensure that each client's job performance and employment rights are maintained and monitored.
w. To provide support and additional training to the clients' colleagues, co-workers and supervisors at the workplace.
x. To carry out regular evaluation reviews as part of The Action Group and the Consortium’s Quality Improvement Strategy.
WORK WITH CLIENTS AND EMPLOYERS TOGETHER
y. To assist the client to reconcile any issues occurring within the workplace through negotiation with the employer or their representatives.
z. To agree the rate of pay and terms and conditions of potential jobs with employers on behalf of clients.
aa. To modify or adjust training strategies at the workplace to meet each client’s training needs.
4. General Duties (these are applicable to all The Action Group staff)
a. Read and work in accordance with The Action Group’s Mission, Aims & Objectives, and current Business Plan.
b. Manage own work time effectively.
c. Keep on top of own paperwork and maintain effective and organised filing systems, as appropriate to the specific job role.
d. Treat everyone with consideration and respect.
e. Ensure prompt, polite and clear communication (whether responding to a query from a member of staff or a complaint from someone we support).
f. Keep up to date and comply with all applicable The Action Group policies and procedures (covering everything from personal Health & Safety to Care Inspectorate Standards).
g. Promote and respect individual rights and responsibilities at all time.
h. Retain the highest standards of confidentiality, as appropriate to the specific role.
i. Assist your manager and other work colleagues as appropriate and whenever possible.
j. Take charge of own CPD (Continuous Professional Development) and contribute to The Action Group maintaining the Investors In People’s standards.
k. Be responsible for own work life balance (e.g. taking annual Leave at regular intervals, etc).
The Action Group
We could use lots of fancy words to sum us up, but really it comes down to you, your family and us, working together to get the right support for you, that changes as you change and keeps putting you right at the centre of all that we do.
Our History The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived. Providing and Improving Learning Disability Care for Over 45 Years The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults. Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian. By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made. Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.
The Vision That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities. The Mission To Value, listen and involve people so that our every action is judged to be the best. The Values An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien. These values are at the heart of the organisation. People accessing our services should have: Community presence - Relationships Competency - Respect - Choice
Our benefits
Looking to make a difference? Make a difference in your community and in people’s lives by becoming a support worker with us! Your goal will be to help people with additional support needs to gain or maintain their independence, and going about their lives in general, to support with work, health and wellbeing, or attending and participating in activities. HSF Health Plans for The Action Group Full-time & Part-time employees HSF Perkbox - HSF Assist Accredited Living Wage Employer Good annual leave entitlements Travel time payable where applicable Ongoing support, training and development opportunities Pension Blue Light Card
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On the job learning
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