Executive Assistant, Acocks Green, £30,000 Per Annum, Full Time Office Based
This is not a traditional admin role. It’s a pivotal Executive Assistant position supporting our Operations Directors within a fast-paced, purpose-driven care organisation.
As Executive Assistant, you will sit at the centre of our operational leadership function, providing high-level, proactive support to ensure our Operations Directors can focus on strategic delivery, service quality, and growth. You will act as a trusted partner — managing priorities, coordinating complex information, and ensuring accuracy, flow, and follow-through across the business.
You’ll work closely with senior leaders, external stakeholders, and frontline teams, contributing directly to the effective running and continuous improvement of services supporting people with complex mental health needs and learning disabilities.
About the role
Key Responsibilities
Provide comprehensive, proactive executive support to Operations Directors, including diary management, prioritisation of actions, and preparation for meetings
Act as a central coordination point for operational communications, including monitoring and managing referral portals, business development and operations inboxes
Maintain and oversee critical trackers, service descriptors, vacancy lists, and performance data to ensure accuracy and timely reporting
Prepare agendas, papers, briefings and minutes for senior meetings, ensuring clear actions and follow-up
Coordinate internal meetings, rotas, and operational documentation across services
Support onboarding processes for new starters, including compliance checks, ID badges, and liaison with internal teams
Manage document control: uploading, filing, archiving, and maintaining internal systems and shared drives
Liaise professionally with commissioners, social workers, care teams, and external partners
Support cyclical operational activities such as KPI reporting, audits, health & safety checks, and training coordination
Identify opportunities to improve processes, systems, and ways of working within operations
What We’re Looking For
A highly organised, detail-driven Executive Assistant or senior administrator with proven experience supporting senior leaders
Degree-level qualification preferred, or demonstrable equivalent experience in executive, operations, or business support roles
Exceptional organisational skills with the ability to manage competing priorities and work autonomously
Strong written and verbal communication skills, with confidence engaging at senior and external stakeholder level
Excellent judgement, discretion, and ability to handle sensitive and confidential information
Technically confident — strong experience using spreadsheets, databases, and cloud-based systems
Experience within health, social care, regulated, or complex operational environments is highly desirable
A proactive, solution-focused mindset with a commitment to continuous improvement
Why Join Us?
Play a key role within a values-led organisation making a genuine difference
High-impact position with visibility across senior leadership and operations
Varied, intellectually engaging role with scope for growth and development
Supportive, collaborative culture where your contribution is valued
Apply now to be part of something meaningful — and influential.
Midway Care
At Midway Care Group, we’re committed to delivering compassionate, person-centered care to individuals with learning disabilities, autism, and mental health needs. Our dedicated team works tirelessly to create supportive environments where everyone can thrive, promoting independence and a better quality of life. We believe in a holistic approach, working closely with families and professionals to ensure the best outcomes for those in our care.
Midway Care Group is a specialist provider of care for individuals with learning disabilities, autism, and mental health challenges. Focused on person-centered care, the company creates environments that empower individuals to lead fulfilling and independent lives. With a passionate team and a dedication to continuous improvement, Midway Care Group has established itself as a trusted provider in the community.
At Midway Care Group, our culture is driven by empathy, respect, and a commitment to personal growth. We believe in fostering a collaborative and supportive environment where both our staff and the individuals we care for can thrive. Continuous learning, teamwork, and open communication are at the heart of everything we do, ensuring that everyone feels valued and empowered to make a difference in people’s lives.
Our benefits
At Midway Care Group, we offer a range of benefits designed to support and nurture our staff. You’ll enjoy competitive pay, along with extensive opportunities for professional development and career progression. We’re committed to work-life balance, offering flexible working arrangements to suit your lifestyle. Our team thrives in a supportive and inclusive environment where every contribution is recognized and valued. Join us, and be part of a company that truly cares about your well-being and career growth.
Employee development programs
Referral bonus
Competitive salary
Long service recognition
Free parking or Discounted parking
Annual performance review
Culture of recognition
On the job learning
Progression opportunities
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