Business Support

Business Support
๐ Join Leading Lives as a Business Support, at John Turner House!๐
๐ Based in Lowestoft ๐ท ยฃ13 an hour | ๐ 18.5 hours per week | ๐ค Employee-Owned Social Enterprise
Are you highly organised, customer-focused and passionate about providing excellent support to others? Do you enjoy variety in your day and take pride in keeping things running smoothly behind the scenes?
At Leading Lives, we're looking for a proactive and professional Business Support to join our team. This is an exciting opportunity to play a vital role in supporting our services, colleagues and customers while developing your skills within a supportive and values-driven organisation.
About this role
๐ Why You'll Love Working With Us:
๐ Be part of something bigger โ Join an employee-owned organisation where your contribution directly supports people to live independent and fulfilling lives.
๐ผ A varied and rewarding role โ No two days are the same, with opportunities to support administration, customer service, meetings, communications and business processes.
๐ดโโ๏ธ Great benefits โ Including Cycle to Work, Employee Assistance Programme, on-site parking (where available) and access to training and development opportunities.
๐ Develop your career โ We invest in our people and encourage continuous learning and progression.
๐ฐ Up to 8% pension contribution and permanent contracts.
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๐ ๏ธ What You'll Be Doing:
As a Business Support, you'll provide essential administrative support across the locality and help ensure services run effectively and efficiently. Your responsibilities will include:
Providing day-to-day administrative support to teams and managers.
Managing incoming telephone calls, post and shared email inboxes.
Producing letters, reports, presentations and other documentation.
Maintaining accurate records, filing systems and databases.
Organising meetings, preparing papers and supporting minute-taking.
Ordering and monitoring stationery and office supplies.
Supporting financial administration, including invoices, petty cash and budget monitoring where required.
Providing a professional first point of contact for internal and external customers.
Advising colleagues on administrative procedures and supporting continuous improvement of processes.
Working collaboratively with colleagues across the organisation to provide excellent support.
You'll contribute to our four core pillars:
๐งก People โ Build positive relationships with customers, colleagues and stakeholders.
โจ Impact โ Help our teams operate efficiently through accurate and timely support.
๐ Quality โ Maintain high standards, ensure records are accurate and support service improvements.
๐ฑ Sustainability โ Promote efficient ways of working and make best use of resources.
๐ What We're Looking For:
We're looking for someone who:
โ Has excellent organisational and administrative skills.
โ Has strong IT skills, including Microsoft Office applications.
โ Communicates confidently and professionally with a wide range of people.
โ Understands the importance of confidentiality and data protection.
โ Can manage competing priorities and work accurately under pressure.
โ Enjoys working as part of a team and supporting others.
โ Demonstrates initiative and is always looking for ways to improve how things are done.
โ Shares our values of dignity, respect, person-centred support and teamwork. [
๐ Your Journey Starts Here:
From day one, you'll receive a full induction and ongoing support from experienced colleagues. You'll have opportunities to develop your skills, contribute to service improvements and make a meaningful difference to the people we support and the teams you work alongside.
Your start date will be subject to satisfactory safer recruitment checks.
๐ฌ Ready to Join Us?
If you're organised, customer-focused and looking for a role where you can make a real difference, we'd love to hear from you.
Apply today and become part of Leading Lives!
What you will need
Required criteria
- Must be highly organised.
- Must be customer-focused.
- Must be passionate about providing excellent support to others.
- Must be proactive.
- Must be professional.
Desired criteria
- Enjoys variety in their day.
- Takes pride in keeping things running smoothly behind the scenes.
- Interest in developing skills within a supportive and values-driven organisation.
Skills needed for this job opportunity
Customer Service
Attention to detail
Administrative skills
Organisational skills


