Communication and Engagement Co-ordinator

In this role as Communication and Engagement Co-ordinator, you will support the Communication and Engagement Lead in delivering effective communication and engagement across Forth Ports. You will play a central part in developing high-quality content, coordinating key initiatives, and providing strong administrative support to ensure the smooth operation of communication channels and engagement activities. Your contribution will help drive meaningful employee engagement, strengthen internal communication, and support the strategic objectives of the business.

Key responsibilities:

• Support the Engagement Team in delivering communication and engagement initiatives across the business

• Create, edit, and coordinate high-quality communication materials for internal channels and social media

• Assist in planning and delivering major engagement activities, including surveys, roadshows, strategy updates, and wellbeing/L&D initiatives

• Coordinate with other departments to ensure communication and engagement activity is well-planned and aligned

• Develop and maintain intranet content for the Engagement Team

• Research Employee Experience Platforms/Apps to identify best solutions for requirements, quality and cost, and support implementation, maintenance, and continuous improvement

• Design campaign materials and generate creative ideas that align with communication strategy and brand guidelines

• Support the organisation and delivery of face-to-face events such as roundtables, focus groups and small group meetings

• Manage administrative tasks including the Engagement mailbox, calendar, reporting, and purchasing/financial processes

• Provide support on CSR activity, including communication, social media, and events, while producing relevant management information

What are we looking for?

We are looking for an organised, creative, and proactive individual with strong communication skills and a passion for delivering high-quality engagement activity. You will be confident producing content across a range of channels, comfortable managing multiple priorities, and able to build effective relationships with internal and external stakeholders. Strong administrative skills, attention to detail, and the ability to work both independently and as part of a team are essential. The role also requires flexibility to travel to other Forth Ports locations in Scotland and Tilbury to support events, engagement activities, and wider team initiatives. 

Skills and Qualifications:

• Experience in smartphone filming and editing, and social media content creation

• Working knowledge of Canva and Vimeo

• Familiarity with project management methodologies to enable effective planning, execution and monitoring of projects

• Capability to build and maintain strong working relationships with colleagues across the business, and with external partners and suppliers

• Prior experience in an administrative or co-ordinator role, ideally within a Communication and Engagement/HR setting

• Strong communication and analytical skills

• Precision, excellent attention to detail and the ability to maintain confidentiality is essential

• High level of IT proficiency with advanced expertise in Microsoft Office/Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Planner

• A full UK driving licence preferred to attend meetings and events at our Scottish ports (Grangemouth, Leith (Edinburgh), Dundee, Rosyth, Fife Ports)

• Full right to work in the UK 

What Forth Ports can offer you:

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

• A competitive salary

• Generous annual leave entitlement

• Discretionary bonus

• A defined pension scheme and life assurance

• Health promotion events and employee wellbeing initiatives

• Access to our Employee Assistance Programme (EAP) for you and your family

• Cycle to work scheme and on-site free parking

• Attractive Family Friendly Policies

• Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays

• GymFlex health club memberships

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

How to Apply:

If you are a Communication and Engagement professional and are looking to continue your career as part of a forward-thinking and supportive team, we would love to hear from you. Please submit your CV and a cover letter when submitting your application via the ‘Apply Now’ link.