Sales Administrator

The Role:

To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards.

You will be integral to the effective running of the department and will possess strong problem solving skills, you will be organised and can prioritise your work load and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands-on proactive approach to getting things done.

Key Responsibilities:

• Complete new vehicle registrations using the online system

• Maintain accurate records for used car taxation programmes in line with company and legal requirements

• Ensure all DVLA documentation is accurately completed and submitted on time

• Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations

• Ensure deal file documentation complies with internal policies and audit standards

• Accurately input vehicle orders onto the Manufacturer’s system, based on signed customer agreements

• Monitor and track vehicle movements within the managed supply system

• Promptly notify the Sales Office of all vehicles sold and registered

• Manage delivery documentation for incoming vehicles

• Support the ordering and sourcing of new vehicles as required

• Deliver high-quality administrative support to the Sales Team

• Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction

• Collaborate with internal departments to ensure seamless handover and delivery processes

 You will need:

• Eligibility to work in the UK

• Strong organisational skills and attention to detail

• Excellent communication and interpersonal skills

• Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines

• Proficiency in Microsoft Office

• 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)

• A minimum of 1 - 2 years experience in a similar role.

  Desirable:

• Previous experience in sales administration in an automotive environment.

Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?

Employee Benefits

Supporting our people at work and beyond.

·       30 Days’ Holiday — increasing with long service

·       Health Cash Back Scheme

·       Employee Assistance Programme — including GP Anytime

·       Enhanced Maternity & Paternity Pay

·       Pension Provision & Life Assurance

·       Access to Discounted Private Medical Cover

·       Retail Discounts through BenefitHub

·       Cycle to Work Scheme

·       Kingsbridge Diamond Membership Club

·       Continuous Development & Learning

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

Donnelly Group is an equal opportunities employer.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.

Apply now and take the next step in your career with Donnelly Group!