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Assistant Project Manager

Connect Transform Sustain (CTS) - Warrenpoint
Newry
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Newry
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Assistant Project Manager

We are seeking an Assistant Contract Manager to assist with the day-to-day operations in a fast-paced responsive repair environment.

You will form part of the team and be responsible for planning and scheduling various responsive repair tasks.

What we offer:

·         30 days’ annual leave

·         Pension scheme

·         Bereavement leave

·         Death in service benefit

·         Birthday day off

·         Health Shield

·         access to 24/7 counselling and wellbeing support

About this role

Main Duties and Responsibilities:

  •       Assist with the coordination off all Responsive repair task orders.

  •       Assist with providing weekly and monthly reports both internally and externally to all existing clients.

  •       Manage resources to schedule daily/weekly task orders.

  •       Professionally meet with clients and the supply chain, managing the communication between parties

  •       Manage KPI’s to an acceptable standard including internal and client side

  •       Working with your team to ensure engineers’ diaries are fully loaded daily and weekly.

  •       Uphold Data Protection Policies

  •       Any additional duties required

Required Qualifications                            

  •         Full Knowledge of IT systems

  •        Experience in scheduling and planning responsive tasks.

  •        Working knowledge of HA process maps

  •        Knowledge of client referral process

  •        Working knowledge of 3-star contracts

  •        Knowledge of KPI report structure

Attributes/Skills

  •         Be capable of working on own initiative

  •         Ability to work methodically and with attention to detail

  •         Good communication skills

  •         Have a good timekeeping and attendance record

  •         Have excellent organisational skills

  •         Demonstrate a flexible attitude towards assigned tasks

  •         Be reliable & committed

  •         Have ability to work to deadlines

  •         Participate in overtime when required

  •         Have ability to take on new skills

  •         Have excellent numerical skills

        Have a positive approach to continuous improvement processes and techniques

Health & Safety:

  •       Adhere to all health & safety regulations and company policy at all times

  •       Report any accidents or issues regarding health & safety appropriately

  •       Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed

  •       Observe & follow all manual handling practices

In addition

·         As the majority of the work will be conducted in Public Sector or Housing Associations, we will require a recent Access NI certificate CTS Projects will perform an Access NI check as part of the on-boarding process. CTS Projects adheres to the Access NI Code of Practice, which is available upon request.

·         Having a criminal record will not necessarily bar an individual from employment. We operate a written policy on the recruitment of ex-offenders, which is available on request and forms part of our employee handbook provided at the point of secure employment.

·         We have a policy on the secure handling, use, storage and retention of disclosure information, which is available on request and is also included in our employee handbook.

·         The role may also require the successful candidate to undertake work specific training on the job or externally.

No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description.

 

Important Information
Location:Warrenpoint , Unit 2 Milltown Industrial Estate, Upper Dromore Rd, Warrenpoint , Newry , Northern Ireland, BT34 3PN
Date Posted:4th November 2026
Closing Date:14th November 2026
Industry:land / Property and Construction
Job Type:Full time
Salary:Based on Experience

What you will need

Required criteria

  • Grade C or above in English and Maths at GCSE Level (Higher and Further education desirable)
  • Computer literate, particularly with knowledge of Word and Excel
  • Administration qualification or demonstrable 5 years’ experience required
  • Excellent demonstrable customer service
  • Experience of dealing with the general public in a professional manner
  • Demonstrable experience of working within a performance driven environment and to tight deadlines ensuring KPI’s are delivered

Desired criteria

  • Higher and Further education qualifications

Skills needed for this job opportunity

Answering Customer Questions

Answering Customer Questions

Customer Service Telephony

Customer Service Telephony

Managing a Client Engagement

Managing a Client Engagement

Data Entry and Basic Computer Skills

Data Entry and Basic Computer Skills

Ability to Identify and Anticipate needs

Ability to Identify and Anticipate needs

Assistant Project Manager

Connect Transform Sustain (CTS)
Newry
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