Recruitment and Compliance Administrator
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EMPLOYER OF THE YEAR WINNER 2022 , 2023 and 2024
PLUS UK NO.1 THREE TIME WINNER
Recruitment and Compliance Administrator Belfast Based
Salary: £24,500 - £25,500 per annum (depending on experience) Hours: 37.5 hrs per week
This is an exciting opportunity to join Caremark’s award-winning team at a time of exciting company growth. This is a new post and its main responsibilities will be;
To contribute to the smooth running of the office environment. Working closely with the wider team to ensure onboarding of staff through the recruitment process. Audit documentation for compliance purposes in line with regulatory standards and maintain this.
Be responsible for developing and managing electronic tracking systems relating to the above as well as ensuring that policies and processes are adhered to and that documentation, together with electronic records in relation to both staff and service users conform to legislation in accordance with Required Standards.
JOB DESCRIPTION:
Answer incoming telephone enquiries to the agreed Caremark standard
Maintain electronic monitoring systems
Ensure compliance with all office systems and procedures. Assist in the production of reports and management information as required.
Undertake duties in relation to the recruitment process, dealing with enquiries, booking into interview, carrying out interviews for a range of roles within the organisation, managing the reference process, processing Access NI applications and monitoring disclosures, supporting successful candidates with NISCC registrations, compiling electronic staff files and help to develop and attend recruitment campaigns.
Maintain up to date knowledge of legislation surrounding required monitoring and compliance requirements of the care industry
Disseminate any new requirements to all staff
Liaise with care and support workers and Field Care Supervisors to address areas of improvement
Maintain up to date records of audits carried out to identify patterns or trends
Maintain up to date electronic records of staff and service user’s documentation relating to requirements
Ensure there are sufficient, compliant workers available to support both the immediate and forecast needs of the business
This is not an exhaustive list of requirements for this post and the post holder may be required to undertake other duties as deemed appropriate
ACCESS NI police check required
Office
About the role
Qualifications/experience
Essential:
GSCEs or equivalent in English and Maths
Experience in an admin background
Good communication skills
Excellent telephone manner
Ability to work as part of as team
Ability to use initiative
Strong work ethic
Desirable:
HR experience
Experience in conducting interviews
Knowledge of recruitment and advertising
Experience in quality monitoring, auditing and compliance
Additional Information
· 9am - 5.30pm Monday to Friday
(Weekend work may be required).
· Private Health Insurance
· Company Well Being Programme
· Bonus Scheme for Targets
Job Types: Full-time, Permanent
Pay: £24,500.00-£25,500.00 per year
Additional pay:
Bonus scheme
What you will need
Required criteria
- GSCEs or equivalent in English and Maths
- Experience in an admin background
- Good communication skills
- Excellent telephone manner
- Ability to work as part of as team
- Ability to use initiative
Desired criteria
- HR experience
- Experience in conducting interviews
- Knowledge of recruitment and advertising
Caremark NI
Whether you’re looking to provide excellent home care with a cheery smile, or to receive it, Caremark is here to help.
Our mission is simple: To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark. Who is Caremark? Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care. We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week. Caremark’s history – providing home care since 2005 Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago. Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry. Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK. Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance. Here's why Caremark stands as a beacon of excellence and a great place to work: Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry. Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve. Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism. Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities. We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.
Our benefits
Vacation, Paid time off
Retirement plan and/or pension
Office perks
Employee development programs
Gym membership or wellness programs
Pet friendly offices
Free parking
Referral bonus
Open office
Competitive salary
Wellbeing Scheme
Work With Charities
Social Opportunities
Employee Recognition Scheme
Culture of recognition
Progression opportunities
Long service awards
Staff celebration events
Company employee App
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