Care Coordinator
Care Coordinator
Join our award-winning team at Caremark Kirklees. Working closely with the Registered Manager and field team, you will coordinate care services, manage staff schedules, maintain high standards of person‑centred care, liaise with customers and professionals, support recruitment and onboarding, ensure compliance with company policy and CQC requirements, and participate in the on‑call rota.
About this role
Key responsibilities:
Create and maintain staff rotas using scheduling software
Respond promptly to customer and staff enquiries
Monitor and manage care delivery to ensure service standards
Liaise with customers, families, healthcare professionals and local authorities
Support recruitment, onboarding and retention of care staff
Maintain accurate records and ensure CQC/compliance adherence
Provide emergency cover and resolve scheduling issues
Participate in on‑call rota as required
Essential requirements:
Experience in care coordination, scheduling or care administration
Excellent organisational and time‑management skills
Strong communication and interpersonal skills
Ability to work in a fast‑paced environment
Good IT skills and experience with scheduling systems
Understanding of domiciliary care and person‑centred practice
Full UK driving licence and access to a vehicle
Desirable:
Experience in home care or health & social care settings
Knowledge of CQC regulations and compliance
Level 3 Health & Social Care qualification (or willingness to work towards one)
Benefits:
Competitive salary (£28,000–£32,000)
Bonus scheme
Pension scheme
Laptop and mobile phone provided
Ongoing training and professional development
Career progression opportunities
Supportive, friendly working environment
