Ibis Budget - Assistant Housekeeping Manager
Ibis Budget - Assistant Housekeeping Manager
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Assistant Housekeeping Manager, you’ll help the Housekeeping Manager in supervising all aspects of housekeeping and laundry – ensuring high standards are maintained.
What we offer:
· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
· Health Care Cash Plan
· Diamond membership of Kingsbridge Hospital Group
· Enhanced Pension Scheme
· Enhanced Maternity Pay
· Enhanced Paternity Pay
· Cycle to work
· Recruit a friend scheme
· Employee Appreciation and Social Events
· Employee of the Month Award
· £20 for completion of FLOW training
· Increased Annual leave with service
· Discount at Bodyscape – Employee rate and family and friend rate
· Cyrospa discount rate at Bodyscape
· Communication and advice on Health and Wellbeing
· Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
· Work for globally renowned Hotel Brands
· Reward Club Incentive Scheme
· Hotel Incentive scheme
· Employee Assistance Programme (EAP) & Wellbeing App
· Perks and Discounts – access to perks and discounts on travels, shopping and much more
About this role
Your day to day:
People
· Assist Housekeeping Manager in managing day-to-day staffing requirements, plan and assign. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
· Ensure staff are fully trained in all mandatory Brand and Health & safety trainings and has the tools and equipment to carry out job duties
· Promote teamwork and quality service through daily communication and coordination with other department heads
· May assist with planned deep cleaning projects and/or assist housekeeping staff during high volume periods.
· Recommend or initiate any HR elated actions where needed.
How do I deliver this?
Heartist Transforming” - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.
AccorHotels sees a “Heartist” in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:
· Make guests feel welcome
· Make guests feel heart-warmed
· Make guests feel incredible
· Make guests feel like they belong.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What you will need
Required criteria
- 1 years’ housekeeping experience to include supervisory experience
- A high level of written and verbal communication
- Must speak Fluent English
