Operations Administrator - Backshift
In this role you should have good/basic knowledge in all aspects of the Office environment. You will be responsible for day-to-day customer order processing and Liaise with customers as/when necessary. The role also entails general office duties including Record Keeping and all other Office Duties including any duties as instructed by management.
The ideal candidate will be enthusiastic, keen to learn, be a good team player, have an ability to pay attention to detail, and have a strong sense of good customer service.
RESPONSIBLE FOR DAY-TO-DAY CUSTOMER ORDER PROCESSING
Order retrieval and processing.
Process paperwork correctly.
Process internet orders.
Ensure all load plans / paperwork is correctly filled out.
Daily retrieval of proof of deliveries.
Supply information back to customers when required.
Deal with customer issues/problems.
LIASE WITH HAULAGE & COURIER CONTRACTORS
· Maintain good relationships with contractors & couriers.
· Handle hauliers issues at depot when they arise.
· Ensure paperwork processed correctly.
· Assist operations and Assistant operations managers when required.
About the role
HOURS OF WORK
4 On and 4 off
SALARY
Circa £24,000
LOCATION
251 Stirling Road, Riggend, Airdrie, ML6 7SP
What you will need
Required criteria
- Right To Work In The UK
- Operating in a fast moving office based environment
- Prioritising work load, working independently and without supervision
- Handling and resolving problems
- Working with Microsoft Office packages
Professional skills you’ll need for this job opportunity
Data Entry and Basic Computer Skills
Situation Evaluation and Analysis
Ability to Identify and Anticipate needs
Albert Bartlett
Albert Bartlett is a progressive family owned British brand, established in 1948 that is dedicated to providing quality potato products to consumers across the UK. Our Values are what drive us to be the very best at what we do: Family Heritage; Honest; Potato experts; Here at Albert Bartlett we believe mealtimes matter, we use our passion, knowledge, innovation and attention into producing the best quality own label and branded potato products. We are constantly evolving and over 4 generations and 75 years of dedication we take our place as No.1 fresh and chilled potato brand and growing frozen brand.
Now a fourth-generation family business, we're proud of our history and the legacy that Albert Bartlett left us. Our story began in 1948, when Albert started selling good-quality produce by setting up a beetroot-boiling operation in Coatbridge, Scotland. Today, we're one of the leading food businesses in the UK, delighting families with tasty Fresh, Chilled and Frozen products. Proudly still a family-owned and operated business, and we remain committed to Albert's spirit of innovation and passion for quality. We're also committed to sourcing potatoes for our long-standing network of growers across the UK, spanning from the Black Isle to Jersey. We have a wide and experienced team and are excited to continue growing and creating great tasting products for our customers and exciting futures for our people.
Over 75 years since Albert started the business, we remain proudly independent with the fourth generation of the Bartlett family leading us to success. Our headquarters are in Airdrie, only four miles or so from our founder’s original business. Albert Bartlett is the No.1 Fresh and Chilled potato brand in the UK and a growing range in Frozen category. We are renowned for quality and expertise across all our categories and have a passion for UK produce. We aim to be an innovative and improving company that exceeds our customers' expectations while operating in an environmentally responsible and sustainable way. Today, we proudly supply potatoes from our network of farmers and growers across England, Norther Ireland, Scotland and Jersey.
Our benefits
We value our team members, and encourage you to act on your ideas! You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do the best work possible!
Vacation, Paid time off
Retirement plan and/or pension
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Life insurance
Long service recognition
Employee Assistance Scheme
Perks Card
Shopping Cashback
Work With Charities
Employee of the Month
Employee Recognition Scheme
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