Dispatch Manager

Dispatch Manager – About the role:

The Despatch Manager is responsible for the management of Two shift Managers and their teams, all Loading, Picking and Dispatch operations, development, and improvement of all aspects of the Dispatch area, team leaders, supervisors and Dispatch team members. You will ensure that the product is picked and loaded in line with the customer’s requirements (date & quantity) and all compliance checks are met. You will adhere to and actively promote Health & Safety within the workplace.

Reporting directly into our Supply Chain Manager, you will work alongside the senior Supply Chain team to analyse Loading and picking efficiencies and other performance data streams to prioritise, plan and action process improvements to reach agreed targets. You will also take ownership of Performance Improvement Plans while developing new KPI’s and ensuring these they are delivered to agreed objectives.

Main Responsibilities:

·         Work in conjunction with the Operations team to ensure operational efficiencies are maximised & practices are constantly fit for purpose.

·         Review inter departmental interfaces to identify new ways of working which can add value and/or reduce costs.

·         Ensure mechanisms are in place to drive employee involvement within continuous improvement projects and continually review their effectiveness and explore new options, which link to & support the site engagement plans.

·         Where possible quantify savings/profit improvements and measure achievement of these improvements against targets

·         Ensure effective communication with the business to celebrate success and/or promote further engagement with improvement projects.

·         Recommend and support relevant Dispatch training across the business ensuring that value for money is being achieved and that the right colleagues are trained.

·         To analyse KPI performance to support the site operational team.

·         Plan, Organise, Manage and Motivate to maximise production output, ensuring equipment and staff are working effectively and efficiently.

·         Attend Management, and Dispatch Team meetings when required.

·         Promote Quality Assurance, Environmental and Health & Safety education to develop cultural awareness at all levels.

·         Maintain a healthy, safe, and clean working environment at all times.

·         Plan training requirements for all your section/line supervisors.