This job expired on 18th November 2024
Hotel Receptionist
Hotel Receptionist
We are seeking a friendly and professional individual to join our team as a Hotel Receptionist. As the first point of contact for guests, the ideal candidate will possess excellent communication and customer service skills. The Hotel Receptionist will be responsible for providing guests with a positive experience from check-in to check-out.
About this role
Main Duties and Responsibilities
Meeting & greeting clients/customers in a warm, friendly manner.
Ensuring a high standard of personal presentation.
Excellent verbal and written communication skills.
A good telephone manner.
Customer service skills, patience and tact.
Taking Reservations by phone, email
Communicating with customers via facebook and pubble
Preparing Bills and dealing with payments for guests and accounts, Dealing with Sales Ledger accounts
Provide information, answering queries that guests may have either through knowledge or online
Listening to complaints and following procedure
Make sure that any necessary information goes to the housekeeping, restaurant, maintenance, and management departments regarding guest needs
What you will need
Required criteria
- Right to work in Ireland
- Excellent Command of English Language
- Customer service experience
- Working Knowledge of Computers, to include Microsoft Suite
Skills needed for this job opportunity
Hospitality
Reception skills
