Vauxhall Sales Executive
At Donnelly Group, we are dedicated to delivering an exceptional customer experience, putting our customers first every day, everywhere. As Northern Ireland’s largest family owned motor retailer, we pride ourselves on having a highly skilled and motivated team. Join us and be part of a passionate group that supports each other and values continuous learning and growth.
We are looking for an ambitious Sales Executive to join our team at Donnelly Group Vauxhall in Dungannon. In this role, you’ll use your skills and drive to create meaningful connections with our customers, helping them find the best solutions and products to suit their needs.
About the role
Role & Responsibilities
As the primary point of contact for our customers throughout their Vauxhall car-buying journey, you’ll play a pivotal role in delivering outstanding service. Your responsibilities will include:
Engaging with customers to understand their needs and offering informed guidance on our products and services.
Providing expert product knowledge to help customers make well-informed decisions.
Building rapport with both new and returning customers to create a welcoming and positive experience.
Collaborating closely with team members to ensure smooth, efficient service delivery.
In this customer-facing role, you’ll have the opportunity to be an integral part of the Donnelly Group Vauxhall experience, enhancing our reputation for excellent service.
We are seeking candidates with:
Excellent Communication Skills: Listening is as vital as talking in our industry.
Curiosity: A desire to learn about our customers, products, and the latest technologies.
Confidence: A friendly, engaging personality that puts customers at ease.
Attention to Detail: A meticulous approach to capturing information accurately and following processes.
Energy: Motivation to drive your performance to meet targets.
You will receive a competitive salary with uncapped commission opportunities.
A full valid driving licence is an essential requirement for this role.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer
What you will need
Required criteria
- A full UK driving licence
- Strong organisation skills with an attention to detail
- Proficient in IT packages, particularly MS Office
- Driven to meet targets
- A minimum of 5 GCSEs at Grade C including Maths and English
- At least 1 years previous experience in a sales environment working towards targets
Desired criteria
- Experience with Kerridge or another CRM system
Professional skills you’ll need for this job opportunity
Customer Service
Establishing Rapport With Clients
Exceptional Customer Service Skills
Time Management/Organisational skills
Upselling
Exceeding Customer Expectations
Working Under Pressure
Donnelly Group
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Our benefits
Vacation, Paid time off
Performance bonuses
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Life insurance
Family and friends rates
Long service recognition
Employee Assistance Scheme
Perks Card
Wellbeing Scheme
Work With Charities
Social Opportunities
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Long service awards
Service recognition increases to annual leave
Company employee App
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